Office Coordinator

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team. We currently have a full-time opening in our Austin, TX. Our position is for 35 hours per week at $20.00 per hour with benefits. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required. RESPONSIBILITIES Order Entry Entering Order Tickets, Customer Order Forms, and customer payments daily Receiving & Shipping Unpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack Processing returns, remakes and alterations Prepares all clothing for delivery by sales professional Picks up and delivers client items as needed Alterations Entering all alteration instructions into the proprietary system Delivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to Accounting Telephones/E-Mail/Mail Answering incoming phone calls and giving messages to Sales Professional Checking store e-mail daily and giving all information to the proper person(s) Bank Deposits/Errands Makes follow-up calls to factories, customers, and corporate office Performing other duties as assigned. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Experience with social media platforms for marketing and research purposes Extensive knowledge of computer, Microsoft Office software and Google Docs Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines Strong organizational skills Ability to bend and lift up to 30 lbs. Valid Driver’s License (Exception: larger metropolitan areas)