Technology, Information and Internet · 5,001 to 10,000 employees
Konica Minolta Business Solutions U.S.A., Inc. is revolutionizing the Workplace of the Future™. From intelligent automation and security solutions to cutting-edge print technology, we help organizations streamline workflows, safeguard data, and drive productivity.
With a 150-year legacy of innovation and a future fueled by AI, cloud, and IoT, we empower businesses of all sizes to work smarter. Whether it’s optimizing document management, strengthening IT infrastructure, or pushing the boundaries of print possibilities, we create seamless experiences that drive success.
But innovation isn’t just about technology — it’s about people, and our employees are at the heart of everything we do. Here, you’ll join forces with industry-leading experts, tackle meaningful challenges, and shape the future of business. Along the way, you’ll benefit from professional growth opportunities, hybrid work flexibility, and a culture that truly values collaboration and inclusivity.
Together, let’s redefine what’s possible.
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🏆 Winner of the 2025 America’s Best Large Employers – Forbes
🏆 First place in Brand Loyalty in the (CLEI) for the 18th consecutive year – Brand Keys Customer Loyalty Engagement Index®
🏆 Winner of the 2025 A3 Line of the Year Award (One i-Series) – Keypoint Intelligence
🌎 Global 100 Most Sustainable Corporations
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Maintain, diagnose, install, and repair Konica Minolta office equipment and production machinery, including troubleshooting hardware and connectivity issues.
Travel to customer sites, manage supplies and service records, keep customers informed, and collaborate with account management to resolve issues and maintain customer satisfaction.
What you need
Candidates need 0–2 years of experience servicing or repairing office equipment or machinery, or equivalent experience, and a high school diploma or GED.
A+ or Network+ certification and exposure to IT networks are preferred.
Education: a high school diploma or a professional certificate
Key skills
Equipment MaintenanceEquipment RepairTechnical DiagnosticsTroubleshootingInstallationHardware RemovalConnectivity TroubleshootingUse of Tools and GaugesInventory TrackingCustomer ServiceCustomer Relationship ManagementService DocumentationIT NetworksProduction Machinery RepairProblem Solving
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Overview
Si ce poste est situé au Canada, veuillez visiter notre site français à l’adresse suivante : https://careerscafr-kmbskonicaminolta.icims.com/jobs et rechercher le numéro d’emploi indiqué ci-dessus afin de consulter cette offre d’emploi en français.
Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?
We are looking for candidates in the Indianapolis area.
Join us at Konica Minolta as an Office Systems Associate 2!
We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!
Join us now and receive a $1,500 sign-on bonus!
Responsibilities
What You’ll Do:
Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
Develop professional customer relationships and maintain a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates to the Konica Minolta Systems for each client account.
Collaborate with the Account Management team to help resolve customer issues.
What We Offer:
Hands on and computer based training on current and upcoming technology products & services
Exposure to IT networks and services with career growth opportunities
Competitive car allowance program and paid mileage
Company provided laptop and phone
An inclusive and flexible workplace environment that highly values sharing of new perspectives.
Comprehensive benefits package including paid holidays, vacation, and sick time , medical/dental, 401k, employee assistance and tuition reimbursement programs.
Qualifications
Minimum:
0-2 years experience of servicing/repairing office equipment or machinery
High School Diploma/GED or equivalent experience
Preferred:
A+ or N+ Certification preferred and exposure to IT Networks a plus
About Us
This posting reflects an existing vacancy that we are actively recruiting for.
About Konica Minolta
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Salary Disclaimer
Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job‑related knowledge, geographic location, and specific business needs.
AI Disclosure
Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.