Oil Delivery Dispatcher
John Ray & Sons
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- Location
- Troy, NY
- Job type
- Full time
- Posted
- Oct 8
- 12 days ago
Career path
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About the company
John Ray & Sons
Oil & energy · 51 to 200 employees
What you'll do
- Communicating with other Dispatchers, Drivers, Service Technicians, Managers, and other departments
- Process and maintain delivery reports
- Contact customers by phone to notify them of deliver
- Follow up on driver and customer delivery questions
What you need
- Communicating with other Dispatchers, Drivers, Service Technicians, Managers, and other departments
- Process and maintain delivery reports
- Contact customers by phone to notify them of deliver
- Follow up on driver and customer delivery questions
- Education: a high school diploma
Key skills
Problem SolvingCustomer ServiceInterpersonal SkillsMS Office SuiteMS OutlookWeb navigationHagstrom Mapsactive listeningverbal and written communication
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Read the full posting here
As an Oil Dispatcher, you will be the one our customers rely on to get service when they need it! You will assist with assigning and communicating routes to drivers, follow up on driver and customer delivery questions, and more. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Job Responsibilities
As a oil dispatcher, you will be reporting to dispatchers, drivers, technicians, managers and more. You will use your communication and active listening skills to devise the most efficient solutions.
Specific duties in this role will include:
Communicating with other Dispatchers, Drivers, Service Technicians, Managers, and other departments
Process and maintain delivery reports
Contact customers by phone to notify them of deliver
Follow up on driver and customer delivery questions
Requirements:
As an Oil Dispatcher, you must be pleasant, professional and possess the ability to function equally well in both a team environment and independently. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customer and co-workers.
Specific qualifications in this role will include:
Superior Problem Solving skills
Excellence in Customer Service, and solid Interpersonal Skills
Candidates must also be comfortable with the MS Office Suite, MS Outlook, and Web navigation
High school diploma or equivalent is required
Ability to read and understand Hagstrom Maps
Prior dispatch experience is a plus!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.