In 2020, Dreyer’s Grand Ice Cream joined Froneri, a fast-growth international ice cream business. Froneri operates in 23 countries with a team of 15,000 employees who are on a joint mission to build the world's best ice cream company.
In the U.S., our business counts on nearly 100 years of winning experience in the market and a robust portfolio of powerhouse brands that everyone knows and loves. From Häagen-Dazs to Outshine, Drumstick and more, our suite of delicious ice cream treats includes something for everyone.
Headquartered in the Bay area, a hub for up and coming food trends, we focus on both the future and the present for ice cream. Our 2,500+ employees share the same love and passion for ice cream and are continuously pursuing new ideas to deliver the best ice cream experience to all.
While we operate in the U.S., we also look beyond borders for inspiration on how we can be even better at ice cream. As a part of Froneri, we work as one global team to advance and disrupt the category.
The role involves managing outbound shipping orders, coordinating with production and transportation teams, and operating warehouse equipment like cranes and forklifts.
The administrator is also responsible for maintaining inventory accuracy, ensuring safety standards, and performing sanitation tasks.
What you need
Candidates must be at least 18 years old with a high school diploma or GED and possess strong mechanical aptitude and troubleshooting skills.
One year of related experience is preferred, along with the ability to work in cold, fast-paced manufacturing environments.
Role and Activity
Position is responsible for outbound orders while managing the put away process
of production. Ensure shipping operation by creating/updating orders daily in
compliance with the transportation route guide in a manner that ensures the
requested ship dates are met. At times there will be a need to manually create a
PO / D-note to accommodate a secondary process to ship orders. Position is
responsible for communicating and coordinating with the west guard shack to
prioritize outbound orders. Position is responsible for crane operation to put
inventory away and consolidate inventory in Hirise.
* Ensure shipping and Hirise area is clean, always organized and operating
under factory standards.
* Complete assigned Master Sanitation Schedule.
* Must perform work safely by leading by example, never walking past an unsafe
condition and hold others accountable to working safe to ensure we achieve
our goal of ZERO Incidents.
* Is expected to learn Warehouse Loader role.
* Must become certified on a forklift during training period.
* Ensure orders daily in compliance with the transportation route guide;
ensuring timely execution to meet the requested ship date and secure carrier
capacity.
* Track shipping schedule and troubleshoot any loads that may be at risk of
missing the requested arrival date and time. Review day’s dock schedule to
ensure all production shipped.
* Ensure all orders comply with guidelines on weight and method of shipment.
* Work with drop carriers to maintain trailer pool to prevent production
downtime.
* Work with Supply Chain Net Work on scheduling/transportation issues.
* Communicate effectively with the Deployment Team to understand changes to
orders and any special instructions.
* Assist with hand palletizing on occasions when the auto palletizing system is
down.
* Address all IMREX, SAP and EMS faults and troubleshoot with the help desk /
IT team if necessary.
* Enter pallet information in the EMS and perform daily crane PM check list
inspection
* Demonstrate strong mechanical aptitude. Ability to troubleshoot crane/mole
equipment failure.
* Ability to work on high altitude (Hirise job tasks)
* Ensure effective hand over with the next shift, all watch outs and issues
reported.
* Ensure health and safety requirements are fully met and a positive safety
culture is maintained throughout the department
* Ensure you walk the talk always using the safety, quality and productivity
mindset, attend to the issues as and when they happen
* Promote the Froneri culture of employees being owners rather than just
employees
* Perform daily routine to manage Finished Product inventory
Measurable Outcomes
* Ensure orders are completed according to the schedule to guarantee the
product arrives at the right time in the right condition.
* Quality and improvement initiatives being implemented
* Reduction in accidents and incidents on a YOY basis
* Ensuring area is kept clean and well organized.
* Master Sanitation Schedule completion.
* Always be part of solution to address shipping operation issues.
Levels of responsibility
* Reduce production downtime due to shipping issues
* Safety and quality adherence
* Your tools and equipment
* Effective interaction within & outside the organization (Tulare Factory
Departments, US Cold Storage, Supply Chain Network and Carriers)
* Impeccable hygiene standards always
* Finished Product inventory management
BEHAVIORS AND CORE VALUES: Must consistently showcase the desired behaviors that
represent our Core Values.
We Take Ownership
* Stay committed to responsibilities from start to finish
* Make sound decisions and get into the right level of detail
* Apply resources to initiatives that add growth, improve efficiencies, or
reduce waste
We Do What Is Right
* Choose transparency over convenience, even if it means difficult
conversations
* Set clear roles and responsibilities, enabling everyone to exercise
appropriate initiative and judgment
* Speak up when you see something that does not align to our values and
policies
We Seek to Improve
* Strive to continuously improve and innovate to exceed expectations
* Value feedback from others and encourage open dialogue to understand how we
can improve
* Learn from both successes and failures
We Are Better Together
* Ensure decisions are based on what’s best for the whole business
* Practice inclusion by seeking diverse perspectives
* Treat everyone with fairness and respect
POSITION QUALIFICATIONS
* 18 years of age or older
* Aptitude for automated mechanical processes with good troubleshooting and
diagnostic skills
* Excellent interpersonal communication, math and problem-solving skills.
* Ability to work multiple shifts and/or schedules.
* High School diploma or GED or equivalent experience
* One-year related experience (preferred).
WORK ENVIRONEMENT
In this position, the employee will regularly work with and around others; in a
wet and/or humid environment; in areas of high noise level; and around
mechanical, electrical, and pressurized equipment. The work is fast paced.
* Cold Temperatures: Parts of the facility, such as storage and production
areas, may be kept at low temperatures.
* Requires use of cold-protective PPE.
* May involve standing, lifting, and walking in refrigerated zones for extended
periods.
* Fast-Paced: Workers often operate under strict timelines to meet production
quotas.
* High-speed manufacturing floor with frequent movement, line assignment
changes, and tight production timelines.
* Standing for Long Hours: Many roles require prolonged standing and repetitive
tasks.
* Repetitive hand and arm movements required.
* Must be able to stand for hours with frequent bending, reaching, and
lifting.
* Food Safety Regulations: Employees must follow hygiene and safety guidelines,
including wearing protective gear (gloves, hairnets, etc.).
* Team-Oriented: Workers collaborate to ensure smooth production and
packaging.
The position involves frequent exposure to nuts and other potential allergens.
The pay scale for this role takes into account the wide range of factors that
are considered in making compensation decisions including but not limited to
skill sets; experience and training; licensure and certifications; and other
business and organizational needs. At Dreyer’s Grand Ice Cream, it is not
typical for an individual to be hired at or near the top of the range for their
role, and compensation decisions are dependent on the facts and circumstances of
each case. The pay range for prospective employees in this role is $30.00 per
hour.
Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all
applicants, regardless of race, religion, gender, national origin, age,
disability, marital status, veteran status, or any other protected
characteristic.