Operation Support Specialist (Bilingual English/Korean)

Company Overview Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together. For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners. To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS. To Discover more, please visit our website at http://www.fnsusa.com Location: Phoenix, AZ Employment Type: Full Time Responsibilities Office Operations & Admin Support: Oversee daily office facilities, handle space/asset management, manage administrative documentation, and maintain office supply inventories. Vendor & Procurement Management: Coordinate with external vendors and service providers, evaluate contracts, and process administrative expenses and billings. Performance Management: Monitor monthly company performance, manage detailed cost items, and prepare related reports. Customer Billing Management: Manage customer billing amounts and handle related communication with customers. Internal Communications & Corporate Events: Facilitate company-wide announcements, support internal communications, and lead the planning and execution of company events and workshops. Scheduling & Executive Support: Assist with meeting coordination, calendar management, and greeting corporate visitors. Cross-Functional Collaboration: Partner with HR, Finance, and other internal teams to ensure a smooth administrative workflow across the organization. Qualifications Strong communication and coordination skills. Detail-oriented and organized. Ability to work under pressure in a fast-paced environment. Proficient in basic computer systems and inventory management tools. Fluent in Korean and English (verbal and written) Benefits (Full-Time ONLY) Health, Dental, and Vision PPO Insurance Life, STD, LTD Insurance 401(K) Plan Paid Time Off Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.) Years of Service Awards Education Assistant Program (Based on Eligibility) If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.