Operational Support Specialist I

Communicate effectively internally and externally Work cooperatively Direct sample flow and preparation in an efficient manner Ensure accurate and efficient execution of written protocols Pleasant and friendly demeanor. Ability to multi-task Ability to follow directions Receive, prepare, categorize and organize incoming samples for entry Register samples, label, proof, divide and deliver to labs Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate Participate in ensuring prioritization of sample registration Prepare, distribute, and retain Sample Entry Reports appropriately Update sample data and issue revised Sample Entry Reports where changes are needed Assist to deliver consumables to labs Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested Answer and direct phone calls Mail final official EBDI testing certificates Effectively communicate personnel issues to Group Lead Participate in maintaining ISO documentation Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans Maintain confidentiality regarding customer, samples, and employee information Cross train/work in labs on an as needed basis Assistance in seed disposal event disposal of retain samples and waste Associates degree in administrative or related field preferred. The incumbent must have good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers. Be a highly energetic, innovative, creative, people person. Effective communicator and ability to cross train in lab areas. Excellent verbal and written communication skills. High attention to detail. Competent with use of Microsoft applications: Excel, Word, One Note, and Power Point What We Offer: Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins USA Genomic Services is a Disabled and Veteran Equal Employment Opportunity employer.