Operations Administrator
BHG Financial
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- Location
- United States
- Work style
- Remote only
- Job type
- Full time
- Posted
- Sep 30
- 20 days ago
Career path
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About the company
BHG Financial
Financial services · 1,001 to 5,000 employees
What you'll do
- Maintain operational systems and records, prepare account documentation, manage work queues, set up agreements, draft consumer correspondence, and coordinate with internal stakeholders and external vendors.
- Provide backup coverage across the Operations team.
What you need
- Expected to take ownership of assigned responsibilities, meet departmental service-level agreements, escalate issues appropriately, and maintain accuracy, confidentiality, and regulatory compliance.
Key skills
AccuracyConfidentialityRegulatory compliance
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Position Summary
The Operations Administrator supports the accurate, timely, and compliant execution of day-to-day operational processes. This position is responsible for maintaining operational systems and records, preparing account documentation, managing assigned work queues, setting up agreements, drafting consumer correspondence, and coordinating with internal stakeholders and external vendors.
The Operations Administrator is expected to take ownership of assigned responsibilities, meet departmental service-level agreements, identify and escalate issues appropriately, and maintain high standards of accuracy, confidentiality, and regulatory compliance. This role also provides backup coverage across the Operations team to support workflow continuity during planned and unplanned absences.