Operations Coordinator

About the company

DREAM

Education management · 201 to 500 employees

What you'll do

• Support staff with the ordering process and ensures orders are placed and delivered in a timely manner;
• Maintains procurement platform and ensures all information is up to date;
• Support with the maintenance of all supply areas to ensure all of the necessary supplies and resources are readily available for staff;
• Support with developing inventory systems that allow for supplies to be stocked and ordered in a timely manner while at the same time maintaining frequent communication with staff on the status of their orders;
• Support with the completion of monthly AMEX report process;
• Support in the outreach to prospective applicants, including SchoolMint application support and family tours;
• Support in the planning and execution of student recruitment and family engagement events;
• Support with current family outreach as part of the re-enrollment process;
• Make calls to families to support with enrollment and new family engagement;
• Take on additional student recruitment responsibilities, as needed;
• Plan and execute logistics for student recruitment events including but not limited weekend and after-hours events;
• Support with identifying and escalating facilities issues to the Facilities Team;
• Support with identifying facilities needs and repairs to communicate to Facilities Team;
• With the help of the Director of Operations, supports with conducting regular cadence of walkthroughs to hold staff to aesthetics standards;
• Uphold DREAM standards for aesthetics;
• Support with maintenance of student information systems, including but not limited to attendance entry and tracking, management of student rosters, and reporting for school staff;
• Assist in the management of vendor contracts, invoice payments and record keeping;
• Coordinate the intake of the organization’s incoming and outgoing mail (U.S. Postal Service and FedEx);
• Support in the collection and maintenance of student records (i.e. physicals, immunizations, pick up lists, etc).
• Provide additional administrative support (i.e. ordering food, arranging transportation, etc.) as needed;
• Oversee DREAM’s delivery system and arranges for deliveries, as appropriate;
• Keep the office neat and organized;
• Keep all common spaces clean and stocked (i.e. staff room, copy room, etc.);
• Maintain positive relationships with all staff;
• Assist in the management and implementation of a school-wide family communications;
• Support Operations Manager and Director of Operations in placing food orders for student meals and ensuring we have enough food for all students that want it;
• Support with billing processes and ensure there are systems in place to track student meal counts;
• Coordinate logistics of school meal service including but not limited to scheduling, troubleshooting, and ensuring adherence to compliance and safety expectations;
• Support with maintaining relationships with food vendors;
• Support with delivery of food and meal carts to cafeteria and designated classrooms;

What you need

• Bachelor’s degree, preferred; High school diploma, required;
• Ability to work at least 7:15am - 4:15pm, with availability for some early mornings, evenings, and weekends (for example to support with school events or critical days);
• At least 2 years of administrative experience, preferably in a non-profit setting;
• Experience with school-based systems (ATS, Powerschool, SchoolMint), a plus;
• Bilingual in Spanish/English, preferred;
• Strong commitment to customer service and understanding of the importance of administrative functions to the organization's mission;
• Outstanding dependability, with a commitment to being on-time and prepared;
• Collaborative team-player;
• Solid oral and written communication skills;
• “Whatever it takes” attitude and a willingness to change priorities at a moment’s notice;
• Strong computer skills, including a high degree of proficiency with Microsoft Word, Excel and Outlook;
• A strong belief in the mission and values of DREAM, including the belief that all students can succeed, and a deep desire to make a difference in the lives of our students, families, and community.

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