Operations Coordinator
Mattel
- Location
- Jonestown, PA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 20
- 2 days ago
Career path
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About the company
Mattel
Consumer goods · 10,001+ employees
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
What you'll do
- We are seeking an organized, detail-oriented, and proactive Operations Coordinator to provide daily administrative and operational support to the Pennsylvania Distribution Center (PADC). Working closely with the Sr Operations Coordinator and Operations Leadership Team, this role is responsible for maintaining accurate reporting, coordinating vendor and supply needs and assisting with various operational activities to ensure the facility runs efficiently. What Your Impact Will Be The essential duties and responsibilities for the Operations Coordinator position include the following. Other duties may be assigned.
- Maintain daily operational trackers, Excel spreadsheets, and reports to ensure accurate and timely information.
- Prepare labor code reports, identify discrepancies, and process necessary corrections.
- Communicate employee call-outs prior to the start of each shift.
- Coordinate with external vendors regarding facility repairs, maintenance requests, and operational needs.
- Order and maintain distribution center supplies, including monitoring and replenishing.
- Utilize Appspace to create and update informational slides and announcements displayed on facility TVs.
- Support Committee activities, including documenting meeting minutes and ordering.
- Receive and process invoices, purchase orders (POs), and related documentation.
- Coordinate catering, lunches, meetings, and employee events, including occasional pickups as needed.
- Prepare and coordinate outgoing FedEx shipments, including samples, returns, and financial documents.
- Partner with Operations Leadership, internal departments, and corporate teams to support daily requests and operational initiatives.
What you need
- High school diploma or GED required; 1–2 years of related administrative or operations experience preferred, or an equivalent combination of education and experience.
- Strong proficiency in Microsoft Office, Word, and Outlook, with accurate data entry and reporting skills.
- Must have strong excel proficiency.
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills with the ability to interact professionally with employees, leadership, vendors, and corporate partners.
- Ability to review, analyze, and interpret operational reports, spreadsheets, shipping documents, invoices, and inventory records.
- Strong problem-solving skills with the ability to identify discrepancies and follow through on resolutions.
- Ability to work independently, take initiative, and collaborate effectively across multiple departments.
- Experience working in a warehouse, distribution center, or logistics environment preferred.
- Education: a high school diploma
Key skills
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