OPERATIONS INTERN

Description Under the supervision of the Director of Operations & Security and Assistant Director of Operations, the Operations Interns will assist in game-day operations at Salt River Fields. The interns will also support in-game presentation and contribute to event execution. Must be available from January through April with a minimal class schedule Monday - Friday 9am to 5pm, January 5th to March 1st | 5 Days a week once games begin (some weekends) Interviews will take place in October / November. Selected candidates hired in December. The start date for this position is January 5th. Essential Functions: - Collaborate and oversee Guest Services and Production staff to ensure smooth game-day and event operations. - Take an active role in the hiring, scheduling, and training of Guest Services Agents. - Oversee and manage a staff of 100+ Guest Services personnel on game days. - Support other departments as needed, including game production, security and events. - Ensure guest needs are met, working with the Guest Services team to address any concerns. - Perform other duties as assigned by the Director of Operations & Security and Assistant Director of Operations Knowledge, Skills, Abilities, and Other Characteristics: - Strong organizational skills and the ability to multitask in a fast-paced environment. - Ability to follow directions and work independently with minimal supervision. - Effective team player with excellent communication skills. - Comfortable working in a high-energy environment - Public speaking experience is a plus. - Physically capable of lifting heavy objects (such as 8-foot tables) and standing/walking for extended periods. Schedule and Time Commitment: - 35-40 hours per week, including some weekends - Limited evening shifts, though some may be required based on event needs. Qualifications: - Must be available from January through April with a minimal class schedule - Minimal class schedule | Monday - Friday 9am to 5pm, January 5th to End of February | 5 Days a week once games begin - Actively pursuing a degree, or a Postgraduate with a degree. - Wanting to pursue career in sport/event management - Ability to work weekends, particularly during spring training. - Guest services experience is preferred Work Environment: Salt River Fields is a dynamic venue where the Operations Interns will gain hands-on experience across multiple departments. This is a unique opportunity to work in an exciting, fast-paced environment, assisting with both operations and events. This internship offers valuable networking opportunities and a strong foundation for a career in sports or event management. Hiring Process: - Interviews will take place in October / November. Selected candidates hired in December. - The start date for this position is January 5th. - This is a paid Internship