Operations Specialist - Education

Provides operational support to Mayo Clinic departments. Applies operational expertise to assist in implementing management strategies that attain institutional and department goals. Provides an operational perspective for program decisions. Participates in financial budgeting and monitoring of department resources. Communicates ideas, coaches, and mentors and facilitates employment and performance management of department personnel. Implements policies that comply with regulatory and accreditation standards and are consistent with other Mayo policies. Maintains an understanding of education regulations and accreditation requirements to assist Mayo and affiliate programs in gaining information for accreditation and remaining accredited. Provides follow-through to committees responsible for department activities and participates on other committees or task forces as assigned. May supervise staff. Facilitates the coordination of projects including financial analysis, problem solving, and team collaboration. Partners in the support of department projects, policy implementation, and serves as a resource for issues and communications. Performs duties independently and initiates judgment in handling a variety of management issues. This role is part of the Office of Well-Being, Accessibility, and Academic Support (OWAAS), supporting learners across Mayo Clinic College of Medicine and Science. Our vision is to be the trusted resource and center for learner flourishing, and our mission is to collaborate with our learning community to integrate academic support, mental health, disability access, and well-being resources so that learners are empowered to flourish. The Operations Specialist provides project, data, communications, and operational support across OWAAS, coordinating workflows, supporting strategic initiatives, developing reports and metrics, advancing automation and process improvement, and strengthening operations across learner well-being, academic support, mental health, and disability access. Will require on site expectations a minimum of 1 day per week. This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Jacksonville, Phoenix or Rochester, Mayo Clinic campus. **Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. A bachelor's degree (master’s degree preferred) with a minimum of two (2) years' experience. Experience should be in higher education, health care, business, IT, finance, accounting or project management. Knowledge of Windows software, including databases and spreadsheets. Strong interpersonal, verbal and written communication skills. Project Management or related certifications preferred.