Operations Specialist

About World Group: World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, and vessel husbandry…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, and World Shipping, Inc. to simplify supply chains and reliably move freight. We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today! World Group | Our Culture: https://www.youtube.com/watch?v=KUm5Cauz0pk World Group | About: www.worldgrouplogistics.com About ContainerPort Group: ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com ABOUT THIS ROLE: CPG, ContainerPort Group, a World Group company, is currently looking for a natural coordinator who has a strong sense of big-picture objectives and a sharp eye to join our family as an Operations Specialist for our Columbus, OH location! The Operations Specialist is responsible for managing the operation for the Dedicated team regarding fleet, customer service, and safety level. Duties and Responsibilities:  Dispatch and monitor all drivers for productivity and efficiency Check Samasara Electronic Logs for USDOT Compliance, as well as MC3 Compliance Work with customers to schedule loads and capacity needs at the location, scheduling drivers’ times to fit the customers’ needs Work with Trinium to manage the scheduling and dispatching of loads daily Ensure loaded containers are returned to the rail or Port withing the range provided by the customer and/or Steam Ship Line Manage rail and port cuts to ensure exports are in gated on time Audit driver paperwork to ensure correct documents are uploaded into the correct places Build relationships with customers and strive to expand partnerships with them Work closely with the CX team to ensure the highest level of customer service as well as assist with invoicing Perform terminal 12 Point truck inspections monthly and send to the safety department Work with Safety department to complete Log compliances and correct any driver errors Education and Professional Experience: Excellent communication skills, both verbal and written Ability to work in a fast-paced environment Previous transportation/logistics experience preferred Computer skills including Microsoft Office Suite and Outlook High School Diploma or GED required Bachelor’s degree preferred Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job. The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations. Must be able to remain in a stationary position for extended periods of time Must be able to constantly operate a computer and other office equipment World Group Benefits/Perks: Competitive compensation Comprehensive Benefits package: Medical, Prescription, Dental, Vision Life, AD&D, & Disability insurance Employee Assistance Program Financial planning 401(k) plan with up to 6% company match Paid Time Off Flexible work arrangements Internal Mobility & professional development opportunities Tuition assistance Bonus Eligibility