OR Admin Assistant

Job Description Culture Statement: At Blue Mountain Hospital, we are committed to a culture of excellence, empowerment, accountability, and affirmative communication. Value Statement: Blue Mountain Hospital strives to exemplify values of Excellence, Integrity, Respect, Cultural Sensitivity, Compassion, Accountability, Stewardship and Collaboration. Vision Statement: Blue Mountain Hospital vision is to be the standard for rural hospitals. Mission Statement: Blue Mountain Hospital is committed to providing an atmosphere of excellence in healing, quality physician care and inspired employees. Occupational Title: OR Admin Assistant  Department: Surgery Reports To: OR Surgery Manager  Facility Location: Blue Mountain Hospital   Position: Full-time/Part-time    Description: The Surgical Clerk is responsible for performing the full range of related activities in accordance with internal standards and guidelines and regulatory requirements. Responsible for providing administrative support to the nursing staff in the surgical department.   Key Performance Indicators: * Performs administrative support duties including (but not limited to) meeting and greeting patients, staff, reps, service techs, and visitors, telephone/communications, escort services, hospitality assistance, and may schedule hospital services and follow-up visits. * Assisting with patient care in pre-op- Assisting with patient intake and orientation to pre-op area and room, taking and documenting vital signs, ensuring patient and family comfort, all other duties assigned by RN within scope of practice.  * Assists and preforms pre-op teaching. * Answering phone calls and directing them to the appropriate staff member.  * Maintaining patient charts, including surgery request forms, H&P, and consent forms. * Ensuring that all patient charts are updated and organized. * Ordering and restocking supplies needed for the clerical side of the OR.  * Coordinating appointments, tests, and procedures for patients. * Collaborating with other members of the OR team to ensure efficient and effective patient care. * Maintaining a clean and organized work environment.  * Attend staff meetings, typing meeting notes, keeping temp logs, crash cart logs updated, and sent to appropriate personnel for permanent filing. * Support OR manager with data entry in logs, make charts for upcoming cases, and make gifts for our patients for discharge. * Performs related duties as required. * Updates Med/Surg unit daily for OR schedule and updates as needed. Requirements Experience, Training, and Qualifications needed to perform the job: * A successful candidate would possess one year of clerical, nursing assistant, MA or other patient care work experience. Including 6 months of which must have been in an operating room or surgical clinic setting.  Sufficient education, training, and experience to perform the above tasks. * OR any combination of education and experience that would demonstrate the capability to perform the duties of the position. * Demonstrates a commitment to service, hospital values and professionalism through appropriate conduct and demeanor. * Adheres to and exhibits Blue Mountain Hospital core values. * Adheres to organizational and OR department specific safety standards and guidelines. * Works collaboratively and supports the efforts of team members. * Demonstrates exceptional customer service and interacts effectively with physicians, patients, visitors, staff and the broader health care community. * Required to type 30+ wpm   General Requirements: In addition to the specific duties listed above, the Employee is required to do the following: * Any tasks, projects, or actions that are reasonably within the scope of the Employee’s position or employment, which the Employee’s supervisor, any member of BMH’s management, or BMH’s administration team—asks of the Employee.  Tasks, projects, or actions are “reasonably within the scope” of the Employee’s employment or position unless the same are so far removed therefrom that no legitimate argument can be made that such tasks, projects, or actions are in any way related to BMH or the Employee’s employment or position within BMH. * Act as professionally as should normally be required in a medical organization.  This shall include giving all appropriate respect and deference to licensed medical providers and behavioral health providers (hereafter jointly referred to as “Providers”).  Providers include, but may not be limited to physician assistants, nurse practitioners (or similar), and Physician Assistants. * Keep all BMH business and patient information strictly confidential and to adhere to all other BMH confidentiality policies and procedures, as well as all laws affecting confidentiality. * Refrain—whatsoever—from intentionally, purposely, knowingly, or negligently engaging in any conduct, actions, or speech that may cause concern, apprehension, confusion, or annoyance on the part of any BMH patient toward BMH as an organization or any BMH employee. * Work congenially and cooperatively at all times with all other BMH employees.  This includes maintaining a pleasant demeanor and attitude and executing position duties and administration’s/management’s other requests in a timely manner, diligently, and with a positive attitude.  This requirement further includes refraining from personally degrading any other person or BMH employee.  As part of this requirement, the Employee must refrain from engaging in gossip about any BMH employees and/or patients. * Communicate complaints about BMH, its policies, procedures, managers, administrators, and/or other employees—only to and through the appropriate BMH channels, which are limited to BMH’s management chain of command.  No complaints, judgments, or degrading comments about BMH, its policies, procedures, managers, administrators, and/or other employees—should be shared with anyone other than the appropriate persons within BMH’s management chain of command who have the ability to work to remedy any related problems.  Unless the Employee’s direct supervisor is part of the problem or complaint—problems and complaints should first be voiced to the Employee’s direct supervisor and upward therefrom through BMH’s internal management chain of command as appropriate and necessary.  It is an absolute dereliction of this duty by the Employee if the Employee ever—directly or indirectly (in conjunction or planning with others)—makes complaints or problems publicly known to anyone other than BMH’s management team or administrative team (neither include BMH Board Members). * If applicable (having access to), check the Employee’s BMH email no less frequently than once daily. * Absolutely refrain from communicating or releasing any “Private BMH Information” to the media and/or non-BMH persons or entities—without formal approval to do the same by BMH’s CEO.  “Private BMH Information”, for purposes of this requirement, includes: (1) all information that requires confidentiality pursuant to any BMH policies or procedures; (2) all information that is protected by HIPAA or other applicable laws; (3) all information relating to BMH’s internal business workings, strategies, or plans; and (4) all information relating to any BMH employee or contractor.  This requirement remains applicable and shall stand regardless of whether the information being requested is of a private or public nature—if the information sought fits any of the above listed types.  Finally, this requirement remains applicable at all times, including when the Employee is off duty or away from BMH’s premises. We offer the opportunity to work with a dynamic team providing care to medically underserved communities. BMH hires in accordance with NPEA standards.