Outreach Specialist
Bridge Prenatal
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- Pay
- $20 to $24
- an hour
- Location
- National City, CA
- Work style
- Remote only
- Job type
- Full time
- Posted
- Nov 5
- 1 day ago
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Career path
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What you'll do
- The Outreach Specialist will contact referred patients to explain programs, answer questions, and guide them through the enrollment process.
- They are responsible for scheduling intake visits, maintaining accurate medical records, and collaborating with the clinical team to ensure patient engagement.
What you need
- Candidates must have a high school diploma or equivalent and at least one year of experience in a medical assistant, scheduling, or call center role.
- Proficiency with EHR/CRM systems and a private, HIPAA-compliant home workspace with reliable high-speed internet are required.
- Education: a high school diploma
Key skills
OutreachPatient communicationSchedulingEHR managementCRM systemsHIPAA complianceBilingualMedical assistanceCall center operationsData entryAppointment coordinationPatient engagementDocumentationMaternal-child healthPerinatal care
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Perks
- Medical insurance
- Paid time off
- Sick leave
- 401(k)
See full description on company page, apply now
Read the full posting here
OUTREACH SPECIALIST – BILINGUAL PREFERRED (REMOTE)
Bridge Prenatal · Remote · Full-Time · 20–24/hour
BE THE FIRST VOICE AN EXPECTANT MOM HEARS FROM US
When a physician, clinic or health plan refers a pregnant patient to Bridge Prenatal, you're the one who calls. You introduce her to our programs, answer her questions, earn her trust and help her get the care she's eligible for, often before she knows it exists.
WHAT YOU'LL DO
* Reach out to referred patients by phone, text, email, mail and sometimes in person. You'll explain what Bridge Prenatal offers, including Enhanced Care Management (ECM), and guide eligible patients into enrollment.
* Schedule intake and follow-up visits in our EHR, and send appointment reminders over secure channels.
* Keep accurate records: outreach attempts, eligibility, authorizations, signed consents, medical histories and demographics for clinician review.
* Serve patients in their preferred language, including arranging translation services when needed.
* Work with our clinical care team to keep patients engaged from referral through follow-up.
WHAT WE'RE LOOKING FOR
Required
* High school diploma or equivalent
* At least 1 year of experience as a medical assistant and/or in scheduling or a call center
* A private, HIPAA-compliant home workspace and reliable high-speed internet (at least 25 Mbps download / 5 Mbps upload)
* Availability for core hours Monday–Friday (8:00–4:30 or 8:30–5:00 Pacific), plus flexibility for some evenings and weekends as needed
* Comfort with EHR/CRM systems and other digital tools
* Warm, clear communication with expectant mothers and families from many backgrounds
Big pluses
* Bilingual English/Spanish
* Experience in OB/GYN, maternal-child health, perinatal care or ECM
* A medical assistant certificate, especially with an OB/GYN focus
* Knowledge of pregnancy, childbirth and postpartum care
WHY BRIDGE PRENATAL
* Meaningful work: every enrollment connects a family with care during one of the most important times in their lives
* Fully remote: no commute
* Steady weekday schedule with set core hours
* Medical insurance for the employee
* 10 days of paid time off, plus sick leave
* 401(k) through our PEO
* Ongoing training and coaching to help you grow in healthcare