Palliative & Hospice Care Medical Assistant (MA)

Palliative & Hospice Care Medical Assistant (MA) Alpha Home Health & Hospice Location: Everett, WA (On-Site) Schedule: Full-Time | Monday-Friday, 8:00 AM-5:00 PM Compensation: $24-$33 per hour DOE Benefits : Take Care of You Medical, dental & vision + free telehealth Paid holidays, sick time & vacation Flexible scheduling to fit your life Employee Assistance Program & Emergency Fund Plan for the Future 401(k) with company match Company-paid life & AD&D insurance Health & Flexible Spending Accounts Tuition reimbursement & growth opportunities A Few Extras Pet insurance Mileage reimbursement Employee referral program Voluntary insurance options Alpha Home Health & Hospice is seeking a compassionate, organized, and detail-oriented Medical Assistant to support our Palliative Care and Hospice programs. Responsibilities Coordinate patient appointments, home visits, and follow-up care Communicate with patients, families, providers, referral sources, pharmacies, and community partners Document patient updates, symptoms, and clinical information in the EMR Process provider orders, medication changes, and care plan updates Assist with hospice and palliative care referrals, admissions, and scheduling Support care transitions between hospitals, home health, palliative care, and hospice services Manage inbound and outbound calls, messages, and patient inquiries Provide compassionate support and education to patients and families Identify and communicate changes in patient condition to the clinical team Assist with advance care planning documentation and care coordination Maintain accurate and timely records while ensuring compliance with agency procedures Qualifications Medical Assistant certification (CMA, RMA, or equivalent) preferred Experience in hospice, palliative care, home health, geriatrics, primary care, or care coordination required Strong communication, customer service, and interpersonal skills Proficiency with EMR systems and clinical documentation Excellent organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Compassionate, dependable, and team-oriented approach to patient care If you are passionate about providing compassionate care and helping patients and families navigate serious illness with dignity and support, we encourage you to apply today. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.