Paralegal - 11 Month FTC

The role of the Paralegal is to undertake a variety of tasks to support the members of the litigation teams in achieving Client KPI’s and SLA’s. The variety of tasks required to undertake will vary depending on the Business Unit you provide Paralegal services for.Key ResponsibilitiesUpdate case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications.Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlinesDiarising and updating CRUTo ensure compliance with the SRA Standards & Regulations.Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include: Complete initial steps in recovery of our Client’s outlay and collate the outcomeUndertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claimsUndertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activitiesSkills, Knowledge & ExpertiseExperience of working in a legal environment is desirableGood communication skills and experience of negotiating with and influencing 3rd parties to obtain information.Demonstrable experience of;Following a semi-prescribed programme of workDealing with calls and enquiries from customers, suppliers and/or the publicGathering and recording informationAbility to work under own initiative, prioritising and organising own workloadIT Literate; Proficient in MS Office (notably Excel, Word and Outlook)Experience of using a Claims/Case Management systemProficient in the use of alpha numerical filing systemsGCSE grade A-C in Maths and English or equivalentBehaviours - displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared BehavioursCommunication – ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleaguesPlanning & Organisation – ability to structure, manage and prioritise workload accordinglyAdaptability – ability to adapt to different situations and tasks, whilst maintaining quality and serviceQuality of Service – to be able to demonstrate an understanding of all detailed aspects of the service and function, and how that contributes to the success of the divisionJob Benefits25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash PlanWeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeingDeath In Service – after 1 years’ servicePension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme*Tech Scheme*Season Ticket Loan*Gym Flex*Access to Online Discount SitesDiscounted Gourmet Society MembershipDiscounted Tickets for Merlin Attractions nationwideDiscounts at local retail outlets*after successfully completing probation