Part Time Customer Service Associate I
BayCoast Bank
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- Location
- Fairhaven, MA
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 2
- 17 days ago
Career path
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About the company
BayCoast Bank
Banking · 201 to 500 employees
We are committed to making a meaningful difference for our customers, employees, and community. Our core values: - Take pride in what you do - Believe your work matters - Care about people - Maintain a positive attitude
What you'll do
- Serve customers, handle inquiries, resolve issues, build relationships, and recommend banking products and services.
- Process transactions, balance cash, assist with branch functions, and support team initiatives.
What you need
- Customer service or cash handling experience, strong communication and interpersonal skills, attention to detail and accuracy, and the ability to handle multiple tasks in a fast-paced environment.
- Ability to lift up to 50 lbs.
Key skills
Customer serviceCash handlingCommunicationInterpersonal skillsAttention to detailAccuracyHandle multiple tasksPortuguese/Spanish
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Perks
- Vision insurance
- 401(k) with company match
- Paid time off
- Holidays
- Professional development
- Educational assistance
See full description on company page, apply now
Read the full posting here
Customer Service Associate (Part-Time)
Location: Fairhaven, Massachusetts
Start Your Career in BankingAre you passionate about helping people and delivering great customer service? At BayCoast Bank, we’re looking for a Customer Service Associate who enjoys working with customers, solving problems, and being part of a collaborative team.
In this role, you’ll be on the front line of our branch, creating positive customer experiences while building valuable skills for a long-term career in banking.
What You’ll DoCustomer Service & Engagement:
- Serve as the face of the bank, delivering friendly and professional service
- Handle customer inquiries and resolve issues efficiently
- Build relationships and identify customer needs
Sales & Relationship Development:
- Recommend banking products and services
- Identify referral opportunities
- Support branch service goals
Transactions & Operations:
- Process customer transactions accurately and efficiently
- Balance cash and maintain transaction accuracy
- Assist with ATM, night deposit, and safe deposit functions
Teamwork & Growth:
- Participate in team initiatives and training programs
- Support other departments as needed
- Contribute to a positive team environment
What You Bring- Customer service or cash handling experience
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Positive attitude and willingness to learn
- Ability to handle multiple tasks in a fast-paced environment
-Bilingual: Portuguese/Spanish a plus but not required
Why Join BayCoast BankWe are committed to making a meaningful difference for our customers, employees, and community. Our core values:
- Take pride in what you do
- Believe your work matters
- Care about people
- Maintain a positive attitude
Employee Benefits- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Educational assistance
- Tuition assistance
- Defined Benefit Pension Plan
- Employee banking perks
- Career advancement opportunities
Work Environment & Requirements- Ability to lift up to 50 lbs
- May require evenings and weekends
- Reliable transportation may be required