Part- Time Patient Coordinator
Avance Care
- Location
- Raleigh, NC
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 18
- 3 days ago
Career path
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About the company
Avance Care
Hospital & health care · 501 to 1,000 employees
Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington , NC — and we’re looking for passionate individuals to grow with us. As one of North Carolina’s largest independent primary care networks, we’re redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
What you'll do
- Meet, greet, and assist patients promptly, efficiently, and professionally
- Set up new patients and update current patients’ information in the EMR system
- Schedule and reschedule appointments, and coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information
- Balance cash register and ensure all credit payments are accurate
What you need
- A related degree (preferred)
- At least one year of Medical Front Desk experience (preferred)
- Strong verbal and written communication
- Ability to maintain confidentiality and integrity
- Growth mindset
- Flexibility and resilience
Key skills
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