Parts Counter Specialist - Motorcycles of Charlotte
Sonic Automotive
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- Location
- Charlotte, NC
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 13
- 7 days ago
Career path
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About the company
Sonic Automotive
Automotive · 10,001+ employees
What you'll do
- Help walk-in and telephone customers identify and purchase parts and accessories, and support service technicians with parts needs.
- Maintain inventory, displays, customer lists, and parts records.
What you need
- Requires outstanding customer service skills, knowledge of motorcycle and ATV/UTV vehicles and parts, and a valid driver's license.
- Must be able to work Tuesday through Saturday for a minimum of 8 hours per day.
Key skills
Outstanding customer service skillsValid driver's license
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Perks
- Medical
- Dental
- Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Employee Pricing
- Gym Memberships
- Travel Discounts
See full description on company page, apply now
Read the full posting here
Responsibilities:
· Greet customers immediately in a professional and friendly manner.
· Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
· Point out any sales, specials, or new merchandise to customers.
· Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.
· Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
· Ensure merchandise displays are stocked, clean, and appealing to customers.
· Maintain updated customer mailing lists.
· Become familiar and efficient with all phases of the computer system required for P&A management.
· Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.
· Assist service technicians in determining parts and accessories requirements for individual jobs.
· Recommend related parts which may be required for a job.
· Supply cost of parts information on repair orders.
· Update inventory control system and parts catalogue.
· Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.
Prerequisites:
• Outstanding customer service skills
• Knowledge of motorsport vehicles and parts -- motorcycle, ATV/UTV
• Valid driver's license
• Ability to work Tuesday through Saturday -- minimum of 8-hours per day
Perks & Benefits:
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off, Increases with Tenure
Closed on Thanksgiving & Christmas
Employee Pricing on Vehicles, Parts & Service
Free & Discounted Gym Memberships
Travel Discounts on Hotels, Flights & Rentals
OEM Certification & Paid Manufacturer Training Opportunities
Career Growth within a Fortune 500 Company
All your information will be kept confidential according to EEO guidelines.