Patient Access Coordinator - Desert Ridge

Pure Infusion

Phoenix, AZOn-siteFull time

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Location: Phoenix, AZ
Work style: On-site
Job type: Full time
Posted: Nov 6; 2 days ago

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About the company

Pure Infusion

Medical Practices · 501 to 1,000 employees

Pure Infusion’s mission is simple: Simplify Infusion.

Formed through the merger of Pure Infusion Suites and AleraCare, Pure Infusion brings together two leading infusion providers to create one of the nation’s largest independent ambulatory infusion organizations. By combining our clinical expertise, geographic reach, and patient-first cultures, we are expanding access to high-quality infusion care while delivering a more seamless experience for patients, providers, and payers.

We are committed to making infusion therapy more accessible, more affordable, and more supportive for patients navigating chronic and autoimmune conditions.

At Pure Infusion, we focus on the details of the patient experience by understanding each patient’s needs and preferences, providing highly skilled clinical teams, and delivering care in private, comfortable, high-quality settings.

We work closely with providers and payers to move infusion services from costly hospital environments into our specialized ambulatory infusion suites. This helps reduce costs for both payers and patients while creating a more personal, patient-obsessed care experience.

Pure Infusion on LinkedIn

What you'll do

The Patient Access Coordinator is responsible for scheduling patient appointments and welcoming them into the clinic for biologic infusions.
They also coordinate care, orders, and documentation with referring physicians to ensure a seamless patient experience.

What you need

Candidates must have a high school diploma or equivalent and proficiency in CRM and EMR software systems.
Additionally, a BLS certification is required within 30 days of hire, and candidates must be eligible to work in the U.S.
Education: a high school diploma

Key skills

Customer ServicePatient SchedulingCommunication SkillsCRM SoftwareEMR SoftwareData EntryDocumentationInterpersonal SkillsTime ManagementAttention To Detail

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Perks

401(k) Matching
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off

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Read the full posting here

PATIENT ACCESS COORDINATOR (PAC) We are currently seeking an exceptional Patient Access Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. Our regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off. In addition to a competitive hourly rate, we offer the following benefits: • 401(k) Matching • Health, Vision, and Dental Insurance • Over 20 days of paid time off annually Pure Infusion is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah two years in a row as of October 2025. We credit our success to our remarkable team, strong purpose, shared values, and a supportive culture that is evident across every location and department. Our mission is to deliver exceptional patient care through individual autonomy, quality time with patients, and meaningful interactions with referring providers. If you are self-directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive. If you’ve been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for, we hope you’ll keep reading. OUR CORE VALUES We live by four core values that define our culture and guide our hiring: • People-obsessed • Relentlessly Improving • Innovators • Grateful THE JOB In this role, you’ll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white-glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you’ll work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly. THE IDEAL CANDIDATE We’re seeking driven individuals who care deeply for our patients and want to be part of building something exceptional. Ideal candidates will: • Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices. • Excel in customer service skills in both phone and in-person settings (medical environment experience preferred). • Be tech-savvy and comfortable with various software applications. • Be comfortable working in a fast-paced environment and taking on multiple roles. • Collaborate seamlessly with nurses and other team members virtually REQUIREMENTS • High school diploma or equivalent • Proficiency in CRM and EMR software systems • BLS Certification within 30 days of hire • Eligibility to meet U.S. employment requirements WHY JOIN US? At Pure Infusion, you’ll find a role where your impact on patients’ lives is direct and meaningful every single day. If this resonates with you, we can’t wait to meet you. Thank you for considering a career with Pure Infusion. We look forward to the opportunity to work together!