Patient Access Coordinator
Peninsula Community Health Services of Alaska
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- Pay
- $21 to $22
- an hour
- Location
- Soldotna, AK
- Job type
- Full time
- Posted
- Oct 16
- 3 days ago
Career path
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About the company
Peninsula Community Health Services of Alaska
Health, wellness and fitness · 201 to 500 employees
Strengthening Our Community by Providing Accessible and Affordable Healthcare
What you'll do
- Must have a positive attitude and a strong work ethic.
- Possess and utilize professional telephone techniques.
- Be proficient with telephone equipment and its functions.
- Possess strong written and verbal communication skills.
- Make and confirm appointments.
- Communicate patient needs to clinical assistants (medical or dental) and/or providers.
- Discusses treatment plans and future appointments with patients.
- Be proficient in computerized data entry.
- Be proficient in all electronic health records and be able to cover any front desk when needed.
- Explain office policies, procedures and programs to patients.
- Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
- Recognizes and responds to emergencies.
- Facilitates patient referrals.
- Verify coverage with the patients’ payer source.
- Must pass State required background check and pre-hire drug test.
- Other duties as required.
What you need
- A high school diploma is required.
- One year of front desk administrative assistant experience is preferred; a state-required background check and pre-hire drug test are required.
- Education: a high school diploma
Key skills
Professional telephone techniquesTelephone equipmentComputerized data entryElectronic health recordsPositive attitudeStrong work ethic
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Read the full posting here
TITLE:
Patient Access Coordinator - All PCHS locations (Soldotna & Kenai)
REPORTS TO
: Manager, Patient Services
WORK WEEK
: Full-time, 40 hours per week, with benefits
WAGE CLASSIFICATION
: Non-Exempt
OSHA RISK CLASSIFICATION
: Medium
STARTING SALARY:
$21.00 per hour, with potential to move to $22.00 per hour within 6-9 months.
MISSION:
Strengthening Our Community by Providing Accessible and Affordable Healthcare
SUMMARY POSITION STATEMENT
The Patient Access Coordinator (PAC) position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider.
ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION
Must have a positive attitude and a strong work ethic.
Possess and utilize professional telephone techniques.
Be proficient with telephone equipment and its functions.
Possess strong written and verbal communication skills.
Make and confirm appointments.
Communicate patient needs to clinical assistants (medical or dental) and/or providers.
Discusses treatment plans and future appointments with patients.
Be proficient in computerized data entry.
Be proficient in all electronic health records and be able to cover any front desk when needed.
Explain office policies, procedures and programs to patients.
Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
Recognizes and responds to emergencies.
Facilitates patient referrals.
Verify coverage with the patients’ payer source.
Must pass State required background check and pre-hire drug test.
Other duties as required.
POSITION REQUIREMENTS
Education
: HS Diploma
License
: No license required
Experience
: One year experience as a front desk administrative assistant preferred.
Contact:
Patty Eissler, HR Director,
[email protected]
or 907-260-5017
www.pchsak.org
PCHS is an equal opportunity employer and ADA compliant agency.