Patient Access Representative 1 - ED - Our Lady of the Angels
Franciscan Missionaries of Our Lady Health System
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- Location
- Bogalusa, LA
- Work style
- On-site
- Posted
- Oct 19
- 3 days ago
Career path
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About the company
Franciscan Missionaries of Our Lady Health System
Hospital & health care · 10,001+ employees
What you'll do
- CB
What you need
- Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant)Education: High School diploma or equivalentSpecial Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.
Key skills
professional/effective communication skills
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Read the full posting here
The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters.