Patient Access Representative 1 (On-Site) - UHealth Primary Care - North Miami
University of Miami
- Location
- North Miami, United States
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 6
- 1 day ago
Career path
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About the company
University of Miami
Publishing · 11 to 50 employees
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
What you'll do
- Performs full registration and ensures insurance is verified and patient information is correct
- Obtains copies of insurance cards, driver’s license, and applicable referrals
- Explains consent, financial liability, and HIPAA to patients and obtains signed forms
- Instructs patients to complete required questionnaires
- Schedules follow-up, cancels, and edits appointments, and records no-show patients
- Reconciles vouchers and delivers them to the designated area
- Answers telephone calls and responds to questions or transfers when appropriate
- Adheres to policies and procedures and safeguards University assets
What you need
- High school diploma or equivalent
- Minimum 1 year of relevant experience
- General knowledge of office procedures and operations
- Skill in data entry with minimal errors
- Ability to communicate effectively in oral and written form
- Completes assignments accurately with attention to detail
- Handles confidential information with discretion
Key skills
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Perks
- medical
- dental
- tuition remission
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