Patient Access Representative, Hospital

UW Health

Madison, WIOn-site
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Location
Madison, WI
Work style
On-site
Posted
Oct 9
11 days ago
Career path

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About the company

UW Health

Hospital & health care · 10,001+ employees

UW Health on LinkedIn

What you'll do

  • Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
  • Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills
  • An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. 
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
  • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
  • Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
  • The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
  • No minimum education Required
  • High School Diploma or Equivalent Preferred
  • Associate's Degree in Business, Finance. Health Information Management or related field Preferred
  • 1 year of experience in a customer service-related field Required
  • 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

What you need

  • 1 year of experience in a customer service-related field
  • High School Diploma or Equivalent (preferred)
  • Associate's Degree in Business, Finance. Health Information Management or related field (preferred)
  • 1 year of experience in a healthcare, call center, business, financial or insurance related field (preferred)

Key skills

customer servicecommunication skillsempathycompassionate collections

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Perks

  • health and dental insurance
  • paid time off
  • retirement plans
  • paid parental leave
  • adoption assistance
  • work-life balance
  • Tuition benefits
  • referral bonus

See full description on company page, apply now

Read the full posting here
Work Schedule: 80% FTE, day shift working 32 hours per week scheduled Wednesday - Saturday from 8:30a - 5p. You will work at University Hospital in Madison, WI. Be part of something remarkable Bring your excellent customer service to UW Health. We are seeking a Patient Access Representative - Hospital to: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions. Qualifications No minimum education Required High School Diploma or Equivalent Preferred Associate's Degree in Business, Finance. Health Information Management or related field Preferred Work Experience 1 year of experience in a customer service-related field Required 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Description UW Hospital and Clinics benefits

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