Patient Access Representative I
Arkansas Children's
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- Pay
- $17 to $21
- an hour
- Location
- Little Rock, United States
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 21
- 2 days ago
Career path
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About the company
Arkansas Children's
Hospital & health care · 1,001 to 5,000 employees
What you'll do
- Schedule all patient appointments and ensure referrals are obtained
- Meet or exceed expected productivity and accuracy standards
- Greet and engage patients, families and visitors
- Complete registration and discharge activities, including co-payment collection
- Complete discharge scheduling and ensure follow-up appointments and tests are scheduled
- Register in one or more Centers in addition to the Home Center by floating
- Collaborate with clinical partners to optimize patient communication and clinic flow
- Encourage the patient satisfaction survey
What you need
- No education requirements
- Entry level; experience not required
- Flu vaccines are required
- Cannot be a current user of medical marijuana
- High school diploma or GED or equivalent (preferred)
Key skills
patient communication
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Read the full posting here
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.
Work Shift:
Day Shift
Time Type:
Full time
Department:
CC017116 Access Primary Care Clinic
Summary:
Monday to Friday, 8:30 a.m. to 5:00 p.m.
Salary:
Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.
Additional Information:
Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Monday to Friday, 8:30 a.m. to 5:00 p.m.
Required Education:
No education requirements
Recommended Education:
High school diploma or GED or equivalent
Required Work Experience:
Entry Level - Experience not Required.
Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Description
1. Schedules all patient appointments and ensures referrals are obtained.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.