Patient Access Representative- Internal Medicine (FT) Days
Adena Health
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- Location
- Chillicothe, OH
- Job type
- Full time
- Posted
- Oct 8
- 12 days ago
Career path
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About the company
Adena Health
Hospital & health care · 1,001 to 5,000 employees
What you'll do
- Position: Patient Access Representative
- Salary: Hourly rate based on years of experience/education
- Work Life Balance: Full-Time (40 hours) | Day Shift M-F
- Location/Department: Chillicothe Medical Office Building- Internal Medicine
- Community-centered decision making
- Leadership visibility and cross-functional collaboration
- Competitive compensation and benefits
- Growth-focused culture
- Opportunity to influence real healthcare outcomes
- Emerging leader and leadership development programs
- Tuition assistance and education support
- Skill-building and lateral career opportunities
- Visibility with leaders who recognize potential early
- Education: High School Diploma or GED required
- Valid Ohio Driver’s License
- 6 months experience in a hospital clerical, general clerical or customer service related position.
- Reliable compensation
- Strong healthcare coverage options
- 3.5% retirement match with automatic annual increase
- PTO that grows with tenure
- Visible leadership impact within a regional health system
Key skills
EPICinterviewing techniquesinsurance coverageprecert/authorization
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Read the full posting here
The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity.