Patient Access Technician
South Sunflower County Hospital
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- Location
- Indianola, MS
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 21
- 1 day ago
Career path
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About the company
South Sunflower County Hospital
Hospital & health care · 201 to 500 employees
What you'll do
- Register patients for hospital and/or clinic services accurately and efficiently
- Verify patient demographics and insurance information
- Obtain copies of insurance cards and valid identification
- Verify insurance eligibility and benefits
- Identify authorization or referral requirements and route issues appropriately
- Collect and document patient financial responsibilities
- Support collection of required documentation
- Collaborate with staff to resolve registration or insurance issues
What you need
- High school diploma or equivalent
- Additional healthcare or administrative training (preferred)
- Healthcare registration, insurance verification, medical office, billing, or customer-service experience (preferred)
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with confidentiality and professionalism
- Proficiency in electronic health records (EHR) systems and billing software
- Knowledge of insurance verification processes and healthcare regulations (preferred)
Key skills
attention to detailorganizational skillscommunication skillsinterpersonal skillselectronic health records (EHR)billing softwareinsurance verification processeshealthcare regulationscomputer/data-entry proficiencymedical insurance knowledge
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Perks
- competitive benefits
- opportunities for advancement
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Job Type
Full-time
Description
Patient Access Technician
Join our healthcare team as a Patient Access Technician, where you will play a vital role in ensuring a seamless experience for our patients from the moment they arrive. This position offers an excellent opportunity to contribute to high-quality patient service while supporting accurate billing processes. We are seeking detail-oriented and compassionate individuals committed to delivering exceptional patient care and administrative support.
Key Responsibilities
- Register patients for hospital and/or clinic services accurately and efficiently.
- Verify patient demographics and insurance information to ensure data integrity.
- Obtain copies of insurance cards and valid identification from patients.
- Verify insurance eligibility and benefits to facilitate smooth billing processes.
- Identify authorization or referral requirements and route issues appropriately.
- Collect and document patient financial responsibilities prior to or at the time of service.
- Support the collection of required documentation to ensure compliance and accuracy.
- Collaborate with clinical and administrative staff to resolve registration or insurance issues.
Skills and Qualifications
- High school diploma or equivalent required; additional healthcare or administrative training preferred.
- Previous experience in patient registration, medical office, or healthcare administration is a plus.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Proficiency in using electronic health records (EHR) systems and billing software.
- Knowledge of insurance verification processes and healthcare regulations is desirable.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks.
We foster a collaborative and supportive work environment dedicated to professional growth and exceptional patient care. Join us to be part of a team that values integrity, compassion, and continuous improvement. We offer competitive benefits and opportunities for advancement within our organization.
Requirements
Education: High school diploma or equivalent required.
Experience: Healthcare registration, insurance verification, medical office, billing, or customer-service experience preferred.
Skills: Medical insurance knowledge, computer/data-entry proficiency, attention to detail, communication skills, and ability to handle confidential information.