Patient Authorization and Referral Representative

ProvidenceProvidenceTukwila, Washington, United States
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Posted

10/8/2026

Employment

Full time

Range

$23 - $36/hr

Work style

On-site

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AI summary

Core responsibilities

This role manages front-end reimbursement duties and provides clerical support for home infusion services. Responsibilities include entering patient and physician data into databases and tracking patient satisfaction surveys.

Requirements overview

Candidates must have at least one year of experience in a medical office setting. Experience with reimbursement and insurance benefit verification is preferred.

Key skills

Medical office administrationReimbursementInsurance verificationData entryPatient referral processingClerical supportDatabase managementHome infusion supportPatient satisfaction trackingCII tracking

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About Providence

Industry

Hospitals and Health Care

Employees

38

Size

2-10 employees

Job categories

HealthcareAdministrativeCustomer Service & Support

Description

This position is responsible for front-end reimbursement duties, providing phone and clerical support to the clinical component of home infusion.  Other responsibilities include entering patient referral data into the database, entering physician information into the database, entering outcomes information into the database, and tracking CIIs and patient satisfaction surveys. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Infusion and Pharmacy Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications:  * One (1) year of experience in medical office setting. Preferred Qualifications:  * Reimbursement experience. * Experience with verification of insurance benefits. Why Join Providence? Our best-in-class benefits [https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprovidence.jobs%2Fbenefits%2F&data=05%7C01%7Cethelleah.torres1%40providence.org%7C6da11282629946c936bc08dbf64b1e78%7C2e3190869a2646a3865f615bed576786%7C0%7C0%7C638374574718197112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=CHUc7JRL0t6AAExYx6UfCEVEH8gfmaw9cEOZ4wX0%2BZU%3D&reserved=0] are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission [https://providence.jobs/mission/] of caring for everyone, especially the most vulnerable in our communities. At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position.  The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits [https://providence.jobs/benefits/]. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act [https://s3-us-west-2.amazonaws.com/images.provhealth.org/HR-onboarding/LA_County_Fair_Chance_Ordinance_2024.pdf].

Requirements

  • •Medical office administration
  • •Reimbursement
  • •Insurance verification
  • •Data entry
  • •Patient referral processing
  • •Clerical support
  • •Database management
  • •Home infusion support
  • •Patient satisfaction tracking
  • •CII tracking

Benefits

  • •Retirement 401(k) Savings Plan
  • •Health care benefits
  • •Medical insurance
  • •Dental insurance
  • •Vision insurance
  • •Life insurance
  • •Disability insurance
  • •Paid parental leave
  • •Vacation time
  • •Holiday pay
  • •Well-being resources

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