Patient Care Coordinator
Metro Physical & Aquatic Therapy
- Location
- Lynchburg, VA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 22
- 1 day ago
Career path
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About the company
Metro Physical & Aquatic Therapy
Hospital & health care · 201 to 500 employees
At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices, and with our physician partners, to: Improve the quality of life of every patient we treat. Deliver comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve. Utilize our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being. Provide a caring and rewarding work environment for our employees to enhance their personal and professional lives. Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.
What you'll do
- Greeting patients and providing outstanding customer service
- Coordinating the care for each patient from initial evaluation to discharge
- Answering phones
- Electronic scheduling
- Data entry
- Verifying current personal and financial information
- Maintaining patient charts and electronic medical records
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
What you need
- High school graduate or equivalent
- Excellent in-person and phone customer service
- Close attention to detail
- Great time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
- Education: a high school diploma
Key skills
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