Patient Care Coordinator

Patient Care Coordinator Optimum Therapies – Bloomer, WI | Part-Time Optimum Therapies is a locally owned, therapist-led physical therapy practice dedicated to helping people move better, feel better, and live better. With multiple clinic locations across Wisconsin and North Dakota and a team of more than 90 employees, we are committed to providing exceptional care while creating a positive and supportive workplace for our staff. We are currently seeking a part-time Patient Care Coordinator to join our Bloomer clinic team! This position is ideal for someone looking for a flexible, limited-hour schedule with the opportunity to provide additional coverage during staff vacations and absences. As a Patient Care Coordinator, you are the first point of contact for our patients and fitness center members, playing a key role in creating a welcoming, organized, and positive experience for everyone who visits our facility. What You'll Do A typical day may include: Greeting and communicating with patients and fitness center members to provide a positive, welcoming experience Scheduling patient appointments and managing daily clinic flow Answering incoming phone calls and responding to patient and member inquiries Collecting insurance co-pays, private payments, fitness center membership fees, and daily pass payments Assisting fitness center members with memberships, daily passes, and general facility questions Entering and maintaining accurate patient and membership information in our systems Verifying insurance eligibility, benefits, and prior authorization requirements prior to patient visits Assisting with patient flow, preparing treatment areas, and supporting daily clinic operations Collaborating closely with therapists and support staff to ensure excellent patient care Supporting occasional community outreach events and marketing initiatives Schedule & Work Environment Part-time position averaging less than 12 hours per week, must be available to work Fridays 7am-4pm. Opportunity for additional hours when providing vacation or absence coverage Weekday scheduling with flexibility based on clinic needs Welcoming, team-focused environment supporting both physical therapy patients and fitness center members What We're Looking For We're looking for someone who brings professionalism, positivity, and strong people skills to our team: A friendly, patient-focused mindset with excellent communication skills Comfortable using computers and multiple software systems Ability to multitask, stay organized, and work independently A dependable, trustworthy team player willing to jump in and help where needed Flexibility to provide additional coverage during staff vacations and absences Previous experience in healthcare, administrative support, customer service, or reception is preferred Familiarity with health insurance verification and prior authorization processes is a plus Someone who enjoys interacting with people and contributing to a positive, community-focused environment Compensation & Benefits Starting wage of $18.00–$19.00 per hour, based on experience Flexible, part-time schedule 401k eligibility and employer contributions in accordance with plan provisions Supportive, family-friendly, community-focused workplace Ready to Apply? If you're interested in joining our team, please submit your resume and cover letter to: Shelby BlomeHuman Resources Directorshelby@optimumtherapies.com