The Patient Care Technician provides routine patient care, including ADLs, vital signs, and specimen collection, while supporting department services under the direction of nursing staff. They are also responsible for maintaining unit safety, documenting patient status, and achieving competency in advanced clinical skills as needed.
Requirements overview
Candidates must have a high school diploma or equivalent and at least one year of healthcare experience or equivalent clinical training. Successful completion of the UPMC patient care technician class and basic information system training is required.
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
6 West at UPMC East is hiring a Full-time Patient Care Technician. This position is Full-time and requires rotating weekend and holiday shifts.
The Patient Care Technician provides routine patient care and supports the department services in accordance with established policies and procedures, and may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. Must routinely perform the UPMC nursing core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs). In addition, simple dressings, placement and removal of restraints, bladder scan, all specimen collections and ticket to ride. All competencies must be achieved. In addition to the standard required competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12 lead EKG, and NG tubes clamping and removal.
***Title will be determined based on candidate's individual experience***
Patient Care:
Assist with patient procedures and activities of daily living.
Provide physical, respiratory, and cardiopulmonary therapies.
Provide feedback to the RN regarding patient care and report changes in patient status.
Perform UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections, and Foley care).
Perform at least four of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal.
Equipment and Communication:
Report equipment malfunctions to the appropriate department.
Establish appropriate and effective communication with other departments.
Establish professional and respectful interpersonal relationships.
Contribute to universal unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
Feedback and Development:
Constructively receive feedback and direction.
Identify and communicate learning needs to the unit director.
Take action to improve knowledge, skills, and performance.
Request assistance in planning and prioritizing activities as needed.
Participate in self-review as requested by the unit director.
Patient and Family Instruction:
Provide instruction to patients and their families under the direction of the RN.
Apply, monitor, and remove patient restraints as per physician or hospital protocol.
Communication and Safety:
Communicate clearly and effectively with all members of the healthcare team.
Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions.
Support safety in the workplace for patients and self.
Develop and maintain productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
Policy Adherence:
Strictly adhere to all policies and procedures relative to patient care and hospital-related information.
Comply with safety policies and procedures, including standard precautions.
Departmental Support:
Suggest and support changes within the department.
Assume responsibility for assignments and view problems as challenges.
Demonstrate awareness of behavior on the efficient functioning of the department.
Support department-based projects and quality initiatives.
Documentation and Clerical Functions:
Document in the medical record according to established procedures.
Perform assigned work in a timely and productive manner.
Complete department clerical functions as needed.
Competency and Advanced Skills:
Achieve and maintain competency in required standard competencies.
Perform at least one or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12-lead EKG, and NG tubes clamping and removal.
Other Duties:
Perform other duties as assigned.
High school diploma or equivalent.
Must also have either
1 Year of general healthcare experience, OR
6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion, OR
enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR
completion of a bachelors degree in a health sciences field.
Successful completion of UPMC patient care technician class
Successful completion of basic information system training.
Microcomputer experience preferred.
Ability to effectively communicate both orally and in writing.
Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
Access to medications is limited to the distribution of the medication to the nurse.
Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire ACLS preferred
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
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UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC•Monroeville, Pennsylvania, United States