Patient Financial Advocacy Coordinator

Onco360

Buffalo, NYRemote onlyFull time

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Pay: $23; an hour
Location: Buffalo, NY
Work style: Remote only
Job type: Full time
Posted: Oct 23; 1 day ago

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About the company

Onco360

Pharmaceutical Manufacturing · 501 to 1,000 employees

Onco360 is recognized as one of the nation's leading independent specialty pharmacies dedicated exclusively to oncology and rare disease patients. Through our comprehensive patient support programs, clinical expertise, and commitment to personalized care, we play a critical role in helping patients access, manage, and adhere to complex therapies while navigating the challenges associated with cancer treatment.

We focus on delivering specialized pharmacy services and improving the patient experience positioning us at the forefront of healthcare innovation. By collaborating with healthcare providers, pharmaceutical manufacturers, and patient communities, Onco360 is helping bridge the gap between therapeutic innovation and real-world patient outcomes.

In its focus to bring together the stakeholders involved in the cancer treatment process, Onco360 is advancing the continuum of oncology pharmaceutical care through patient advocacy, dispensing excellence, and the clinical experience and expertise that comes from its focus in oncology.

Onco360 is headquartered in Louisville, KY and dispenses nationally through its network URAC, ACHC, NAPB, and JCAHO accredited Oncology Pharmacies.

Onco360 on LinkedIn

What you'll do

The Patient Financial Advocacy Coordinator assists patients and families in securing financial resources for pharmacy co-pays through nonprofit and manufacturer programs.
They are responsible for navigating insurance benefits, explaining coverage, and guiding patients through the application process.

What you need

Candidates must have a High School Diploma or GED and at least one year of patient advocacy or assistance experience.
Registration with the Board of Pharmacy is required as mandated by state law.
Education: a high school diploma or an associate degree

Key skills

Patient AdvocacyFinancial AssistanceHealth Insurance KnowledgePharmacy Benefit CoverageOncology PharmacyCustomer ServiceCommunicationOrganizational SkillsFirst Call ResolutionData EntryInsurance VerificationApplication Processing

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Perks

Medical
Dental
Vision
401k
Paid Time Off
Paid Holidays
Tuition Reimbursement
Quarterly Incentive Bonus
Paid Volunteer Day
Referral Incentive Program
Company Paid Life Insurance
Short-Term Disability
Long-Term Disability

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Read the full posting here

Patient Financial Advocacy Coordinator needed! Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members. Sign-On Bonus: $5,000 for employees starting before December 31, 2026. Patient Financial Advocacy Coordinator – Onco360 Pharmacy Remote | Full-Time | Mon - Fri 11:30am to 8pm EST Salary Starting at $23.00/hr and up Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. Company Benefits * Medical; Dental; Vision * 401k opportunity * Paid Time Off and Paid Holidays * Tuition Reimbursement * Quarterly Incentive Bonus * Paid Volunteer Day * Referral Incentive Program * Company Paid Life Insurance; and Short/Long-Term Disability ---------------------------------------- Why Join Us? * A career with purpose: Help patients access life-saving medications. * Supportive culture: We value teamwork, respect, integrity, and passion. * Growth opportunities: We invest in your professional and personal development. ---------------------------------------- What You’ll Do The Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application. How You’ll Do This * Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays. * Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment. * Support applications for nonprofit and manufacturer assistance programs. * Provide clear explanations of insurance benefits and co-pay structures. * Maintain accurate patient demographic and insurance data in CPR+. * Collaborate with pharmacy operations and cross-functional teams to ensure seamless service. ---------------------------------------- What You Bring Patient Financial Advocacy Coordinator Requirements: * High School Diploma or GED * 1+ years of patient assistance or advocacy experience * Registration with Board of Pharmacy (as required by state law) * Strong communication, organizational, and customer service skills Preferred: * Associate degree or Certified Pharmacy Technician (PTCB) * 3+ years of patient assistance or advocacy experience * Specialty pharmacy experience