Patient Service Representative - Mercy Clinic Bella Vista
Mercy
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- Location
- Bella Vista, United States
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 26
- 1 day ago
Career path
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About the company
Mercy
Hospital & health care · 10,001+ employees
What you'll do
- Manage front-desk operations and workflows
- Communicate applicable patient financial responsibility
- Request and collect payment
- Explain available payment options and assistance resources
- Accurately document financial conversations and outcomes
What you need
- High school diploma or equivalent
- Ability to stand and walk during each shift
- Ability to grip, reach, bend, kneel, twist, and squat to perform duties
- Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader (preferred)
Key skills
Patient Services Representative competencies
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Perks
- medical
- dental
- vision coverage
- paid time off
- tuition support
- matched retirement plans
See full description on company page, apply now
Read the full posting here
Find your calling at Mercy!
The Patient Service Representative is a primary point of contact for patients and visitors and supports a positive, seamless patient experience by managing front-desk operations and workflows. The PSR also supports the financial aspects of the patient encounter by communicating applicable patient financial responsibility, requesting and collecting payment, explaining available payment options and assistance resources, and accurately documenting financial conversations and outcomes.
Position Details:
Location: Mercy Clinic Bella Vista
Shift: Full-time
Hours: Mon - Fri (8:00am - 5:00pm)
Minimum Qualifications:
Education: High school diploma or equivalent.
Preferred Qualification:
Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.
Physical Requirements:
Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
Position requires standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.