Patient Service Representative (PSR)

Patient Service Representative – Dental Office Location: Nellis CHC Employment Type: Full-Time Nevada Dental Benefits is seeking a friendly, organized, and dependable Patient Service Representative to join our dental team at the CHC Nellis location. This position plays an important role in creating a positive patient experience and supporting the daily operations of the dental office. The ideal candidate is professional, customer-focused, comfortable working in a fast-paced environment, and able to communicate effectively with patients, providers, and team members. Key Responsibilities: Greet and check in patients in a professional and welcoming manner Schedule and confirm dental appointments Assist with patient check-out and follow-up scheduling Verify patient eligibility and insurance information Maintain accurate patient demographic and account information Answer incoming calls and assist patients with questions Communicate treatment, scheduling, and financial information clearly and professionally Coordinate with clinical staff to support efficient patient flow Maintain patient privacy and confidentiality in accordance with HIPAA requirements Assist with administrative duties and other office responsibilities as needed Provide excellent customer service and help resolve patient concerns appropriately Qualifications: High school diploma or equivalent required Previous dental, medical, or healthcare front office experience preferred Strong customer service and communication skills Ability to multitask and remain organized in a busy environment Comfortable working with computer systems and electronic patient records Professional, dependable, and team-oriented Experience with dental insurance or dental practice management software is a plus Schedule: Full-time schedule based on the operational needs of the CHC Nellis dental office. Benefits: Eligible full-time employees may receive: Medical, dental, vision, and disability coverage Paid time off Paid holidays 401(k) retirement plan with company match Additional employee benefits in accordance with company policy If you are passionate about providing excellent service and enjoy working in a collaborative healthcare environment, we would love to hear from you. Apply today to join the Nevada Dental Benefits team at our Nellis CHC location.