Patient Services Representative - Community Based Dental
North Country Family Health Center
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- Pay
- $19
- an hour
- Location
- Watertown, NY
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 16
- 5 days ago
Career path
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About the company
North Country Family Health Center
Hospital & health care · 51 to 200 employees
What you'll do
- Make appointments
- Check patients in and out
- Collect co-payments, sliding fees, and outstanding balances
- Assist patients with insurance and payment responsibilities
- Answer phones
- Direct inquiries as assigned
What you need
- Degree or certification in office studies, business administration, or related field
- Relevant experience in the field may be substituted for degree requirement
- Excellent interpersonal and verbal communication skills
- Knowledgeable in dental terminology
- Typing skills
- Skilled with computers and computer applications
- Attention to detail and problem resolution skills
- Positive attitude, high energy, and a quick learner
Key skills
Interpersonal skillsVerbal communication skillsDental terminologyTyping skillsComputersComputer applicationsAttention to detailProblem resolution skills
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Perks
- Group health/dental/vision
- Voluntary life insurance
- 403b Retirement Plan
- Vacation
- Sick time
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Job Type
Full-time
Description
The Patient Service Representative - Community Based Dental (PSR) works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the “Face of the Health Center” in customer service, making appointments, checking patients in and out, collecting co-payments, sliding fees, and outstanding balances, assisting patients with insurance and payment responsibilities answering phones, and directing inquiries as assigned.
BENEFITS:
Group health/dental/vision, agency funded voluntary life insurance, 403b Retirement Plan available upon hire, and generous vacation and sick time (start accrual immediately upon hire!)
Requirements
Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement. Has excellent interpersonal and verbal communication skills. Shall be knowledgeable in dental terminology. Shall possess typing skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude, high energy and a quick learner. Adaptable to change and is resourceful and proactive when identifying and resolving problems.
*NoCo is an equal opportunity employer
Salary Description
Starting at $19.95/hr.