Patient Services Representative - Ophthalmology
Ennen Eye Center
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- Location
- Fort Smith, AR
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 22
- 2 days ago
Career path
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About the company
Ennen Eye Center
Medical practice · 11 to 50 employees
At Ennen Eye Center, we strive to provide an excellent patient experience through compassionate service, efficient communication, and a welcoming environment.
What you'll do
- Greet patients warmly and professionally, both in person and over the phone.
- Check patients in and out while providing an efficient and positive experience.
- Collect patient payments, including cash, checks, and credit card payments.
- Answer patient questions and direct inquiries to the appropriate staff members when needed.
- Schedule appointments efficiently while maximizing provider schedules and supporting patient needs.
- Verify insurance information and assist with related administrative tasks.
- Work collaboratively with providers, coworkers, managers, and other departments to support daily operations.
- Manage multiple responsibilities while maintaining accuracy, organization, and professionalism.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Ability to work effectively with patients, coworkers, and individuals from diverse backgrounds.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment.
- Basic computer proficiency and willingness to learn office systems.
- A positive attitude, dependable work ethic, and willingness to work as part of a team.
- Customer service experience preferred, but not required.
- Medical receptionist or medical office experience preferred, but not required.
What you need
- Greet patients warmly and professionally, both in person and over the phone.
- Check patients in and out while providing an efficient and positive experience.
- Collect patient payments, including cash, checks, and credit card payments.
- Answer patient questions and direct inquiries to the appropriate staff members when needed.
- Schedule appointments efficiently while maximizing provider schedules and supporting patient needs.
- Verify insurance information and assist with related administrative tasks.
- Work collaboratively with providers, coworkers, managers, and other departments to support daily operations.
- Manage multiple responsibilities while maintaining accuracy, organization, and professionalism.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Ability to work effectively with patients, coworkers, and individuals from diverse backgrounds.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment.
- Basic computer proficiency and willingness to learn office systems.
- A positive attitude, dependable work ethic, and willingness to work as part of a team.
Key skills
Excellent customer serviceinterpersonal skillsattention to detailorganizational skillsmultitaskprioritize responsibilitiesmanage time effectivelyBasic computer proficiency
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Perks
- Paid medical and dental benefits
- Free vision care
- Paid time off (PTO)
- Paid holidays
- 401(k) retirement plan
- Uniform allowance
- Employee discounts
See full description on company page, apply now
Read the full posting here
Patient Services Representative Ennen Eye Center Ennen Eye Center is looking for a friendly, motivated, and patient-focused individual to join our team as a Patient Services Representative! At Ennen Eye Center, we strive to provide an excellent patient experience through compassionate service, efficient communication, and a welcoming environment. As a Patient Services Representative, you will play an important role in helping our office run smoothly while ensuring patients feel welcomed, supported, and well cared for. Key Responsibilities Greet patients warmly and professionally, both in person and over the phone. Check patients in and out while providing an efficient and positive experience. Collect patient payments, including cash, checks, and credit card payments. Answer patient questions and direct inquiries to the appropriate staff members when needed. Schedule appointments efficiently while maximizing provider schedules and supporting patient needs. Verify insurance information and assist with related administrative tasks. Work collaboratively with providers, coworkers, managers, and other departments to support daily operations. Manage multiple responsibilities while maintaining accuracy, organization, and professionalism. Qualifications and Skills Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Ability to work effectively with patients, coworkers, and individuals from diverse backgrounds. Strong attention to detail and organizational skills. Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment. Basic computer proficiency and willingness to learn office systems. A positive attitude, dependable work ethic, and willingness to work as part of a team. Experience Customer service experience preferred, but not required. Medical receptionist or medical office experience preferred, but not required. We welcome applicants who are eager to learn, enjoy helping others, and are committed to providing excellent patient service. Benefits Paid medical and dental benefits Free vision care Paid time off (PTO) Paid holidays 401(k) retirement plan Uniform allowance Employee discounts How to Apply If you enjoy working with people, staying organized, and being part of a team that makes a difference in patients' lives, we encourage you to apply! Please submit your resume and complete the accompanying assessment as part of the application process.