
Patient Services Specialist - Patient Access
Providence
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- Pay
- $21 to $33
- an hour
- Location
- Seattle, WA
- Work style
- Remote OK
- Job type
- Full time
- Posted
- Oct 21
- 1 day ago
Career path
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About the company

Providence
Hospitals and Health Care · 2 to 10 employees
What you'll do
- The specialist coordinates inpatient and outpatient surgical cases while providing financial counseling and billing support to patients.
- They work alongside providers to ensure high-quality patient care and accurate encounter form coding.
What you need
- Candidates must have at least one year of experience in ambulatory practice, third-party billing, and medical coding (ICD9, CPT, HCPCS).
- Prior experience in a liaison role between providers and staff is also required.
Key skills
Patient careCustomer serviceFinancial counselingReferral managementBillingCodingICD9CPTHCPCSLiaisonWindowsWordExcelSurgical case coordination
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Perks
- Retirement 401(k) Savings Plan
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid parental leave
- Vacation time
- Holiday pay
- Well-being resources
See full description on company page, apply now
Read the full posting here
Work in conjunction with an RN/provider to ensure quality patient care and
optimum customer service. Responsible for coordinating inpatient and outpatient
surgical cases. Provides routine and complex financial counseling to patients,
research routine and complex referral and billing issues and completes routine
and complex encounter form coding for all surgical cases.
Providence caregivers are not simply valued – they’re invaluable. Join our team
at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of
patient-focused, whole-person care built on understanding, commitment, and
mutual respect. Your voice matters here, because we know that to inspire and
retain the best people, we must empower them.
Required Qualifications:
* Health care or insurance experience.
* 1 year of Ambulatory practice experience.
* 1 year of experience with coding ICD9, CPT, and HCPCS.
* 1 year of Third-party billing and referrals experience.
* Prior experience in liaison role for providers and staff.
Preferred Qualifications:
* 1 year of Comparable experience in an outpatient care setting.
* Experience with Windows, Word, Excel.
Why Join Providence?
Our best-in-class benefits [https://pacmed.jobs/benefits/] are uniquely designed
to support you and your family in staying well, growing professionally and
achieving financial security. We take care of you, so you can focus on
delivering our mission [https://pacmed.jobs/mission-and-values/] to advocate,
educate and provide extraordinary care.
At Providence, our strength lies in Our Promise of “Know me, care for me, ease
my way.” Working at our family of organizations means that regardless of your
role, we’ll walk alongside you in your career, supporting you so you can support
others. We provide best-in-class benefits and we foster an inclusive workplace
where diversity is valued, and everyone is essential, heard and respected.
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals,
over 1,000 clinics and a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people, advancing
best practices and continuing our more than 100-year tradition of serving the
poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this
position. The successful candidate's placement on the wage range for this
position will be determined based upon relevant job experience and other
applicable factors. These amounts are the base pay range; additional
compensation may be available for this role, such as shift differentials,
standby/on-call, overtime, premiums, extra shift incentives, or bonus
opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k)
Savings Plan with employer matching, health care benefits (medical, dental,
vision), life insurance, disability insurance, time off benefits (paid parental
leave, vacations, holidays, health issues), voluntary benefits, well-being
resources and much more. Learn more at providence.jobs/benefits
[https://providence.jobs/benefits/].
Applicants in the Unincorporated County of Los Angeles: Qualified applications
with arrest or conviction records will be considered for employment in
accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for
Employers and the California Fair Chance Act
[https://s3-us-west-2.amazonaws.com/images.provhealth.org/HR-onboarding/LA_County_Fair_Chance_Ordinance_2024.pdf].
Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and
integrated multi-specialty health care network with outpatient clinics and
primary and specialty care providers in King, Snohomish and Pierce counties. We
combine decades of patient-centered care with cutting-edge technology,
first-class facilities and board-certified providers.
Our strong team environment and respect for our people—at all levels and from
all backgrounds—allow us to provide authentic care that achieves the
highest-quality patient outcomes, backed by the strong network of resources and
support through our affiliation with the Providence family, including local
partners like Swedish Health Services.
Providence is proud to be an Equal Opportunity Employer
[https://www.providenceiscalling.jobs/eeo/]. We are committed to the principle
that every workforce member has the right to work in surroundings that are free
from all forms of unlawful discrimination and harassment on the basis of race,
color, gender, disability, veteran, military status, religion, age, creed,
national origin, sexual identity or expression, sexual orientation, marital
status, genetic information, or any other basis prohibited by local, state, or
federal law. We believe diversity [https://providence.jobs/diversity/] makes us
stronger, so we are dedicated to shaping an inclusive workforce, learning from
each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW
49.58.110(1), please click here [https://providence.jobs/eeo/] where you can
access an email link to submit your concern.