Payroll Technology Specialist I

POSITION TITLE: Payroll Technology Specialist I REPORTS TO: Payroll & Operations Support Supervisor SUPERVISES: N/A JOB STATUS: Non-Exempt JOB GRADE : 9: $21.40 to $26.75 Targeted Hourly Rate JOB SUMMARY : The Payroll Technology Specialist I provides entry-level administrative and technical support for payroll processing and employee-related technology platforms. This employee processes payroll data and forms, maintains supporting documentation and permanent payroll records, assists with system updates, creates and maintains employee workflows, and generates recurring reports. This position is responsible for ensuring information is accurate, complete, timely, and appropriately documented. All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management. Key Duties/Responsibilities: Assist with processing bi-weekly payroll, including entering, reviewing, and validating payroll data. Monitor payroll information for accuracy and promptly research or escalate discrepancies. Review new-hire information in the payroll and related systems for completeness and accuracy. Process employee payroll status changes in applicable systems, including tax updates and direct deposit information. Review employee status changes in applicable systems, including name, address, marital status, position, promotion, department, and compensation changes. Maintain accurate payroll records, audit trails, supporting documentation, and permanent payroll files in accordance with applicable retention requirements. Maintain employee payroll deductions and leave information, including insurance premiums, flexible spending accounts, bonuses, retirement contributions, and leave accruals. Assist with balancing payroll and verifying payroll totals before final processing and ACH submission. Work closely with Accounting and Human Resources to ensure employee records are accurate and properly maintained across payroll and related systems. Create, update, test, and maintain Enboarder workflows, including onboarding, employee communication, and other assigned employee-experience processes. Update and maintain employee, position, compensation, and organizational information within PayFactors. Update and maintain employee information, organizational content, and assigned communications within Staff Circle. Review system information for completeness and consistency and assist with resolving discrepancies between payroll and employee-related technology platforms. Assist with assigned employee-platform maintenance, including approved configuration and access updates, following established authorization, escalation, and approval procedures. Run, review, and distribute recurring and ad hoc reports, including reports used to calculate or validate incentives, commissions, and bonus earnings. Maintain documentation for payroll processes, system procedures, workflows, reports, and recurring administrative tasks. Assist with testing system updates, workflow changes, report modifications, and new technology features before implementation. Provide first-level support to employees and managers with routine payroll, timekeeping, and employee-system questions, escalating complex issues when appropriate. Assist with the timely processing final payroll for separated employees in accordance with applicable requirements and established procedures. Protect confidential payroll, compensation, benefits, and employee information in accordance with Credit Union policies and applicable regulations. Understand compliance requirements and attend training related to the Payroll Technology Specialist I position, including but not limited to the Bank Secrecy Act, Regulation P, and the Patriot Act. Perform other duties as assigned. Required Knowledge/Skills/Abilities: Excellent technical aptitude, with a demonstrated ability to learn new systems, processes, and methodologies. Basic knowledge of payroll processing, deductions, and timekeeping practices. Basic knowledge of payroll taxes, wage and hour requirements, and internal payroll controls. Working knowledge of Microsoft Excel and Office applications, including the ability to review and reconcile data. Ability to accurately enter, verify, and maintain employee information across multiple systems. Strong attention to detail, numerical accuracy, and ability to identify discrepancies. Strong organizational and time-management skills with the ability to meet recurring deadlines. Effective written and verbal communication skills and a customer-service orientation. Ability to follow documented procedures, exercise sound judgment, and protect confidential employee information. Ability to learn new systems, troubleshoot routine user issues, and escalate complex or technical matters. Travel - As Required Education/Experience: Education or experience equivalent to a Bachelor's degree in Accounting, Business Administration, Human Resources, Information Systems, or a related field, in addition to two (2) years of progressively responsible administrative experience involving confidential records, data accuracy, payroll support, or business systems. Relevant professional certifications required include some combination of: Fundamental Payroll Certification (FPC) or equivalent General Company Requirements: Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to: Work in a safety conscientious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Adhere to policy on Drug Free Workplace. Comply with company policies and procedures and local, state and federal regulations. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Some standing, walking, kneeling, stooping, bending and lifting. Must be able to lift to fifteen (15) pounds at times. Must be able to access and navigate credit union facilities. Great careers come with great benefits! State Employees Credit Union offers a highly competitive benefits package and a rewarding opportunity to grow with an organization that values its employees. Applications must be received by Human Resources. State Employees Credit Union of New Mexico is an Equal Opportunity Employer, including individuals with disabilities and veterans.