Personal Banker - New London, NH

Bar Harbor Bank & Trust

New London, NHOn-siteFull time
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Location
New London, NH
Work style
On-site
Job type
Full time
Posted
Oct 27
1 day ago
Career path

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About the company

Bar Harbor Bank & Trust

Banking · 501 to 1,000 employees

Bar Harbor Bank & Trust on LinkedIn

What you'll do

  • Process transactions and customer services
  • Identify sales opportunities, including consumer lending and online banking
  • Open and maintain accounts and clear exceptions
  • Identify referral opportunities and offer warm hand-offs to business partners
  • Build and maintain personal banking relationships
  • Handle escalated customer situations
  • Discuss consumer loans, input applications and close loans

What you need

  • Minimum of a high school degree or the equivalent
  • Banking, retail and/or customer service experience is required
  • Aptitude and desire for customer service and sales achievement
  • Well-developed interpersonal skills
  • Active listening and communication skills, verbal and written
  • Ability to solve problems, adapt to changing priorities and multi-task

Key skills

customer servicesales achievementinterpersonal skillsActive listeningcommunication skillssolve problemsmulti-taskingBankingretail

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Perks

  • medical/dental/vision/life insurance
  • paid holidays
  • 401(k) plan
  • paid time off
  • incentives
  • continuing education benefits

See full description on company page, apply now

Read the full posting here
Bar Harbor Bank & Trust offers a competitive salary, medical/dental/vision/life insurance, paid holidays, 401(k) plan, paid time off, incentives, and continuing education benefits. Bar Harbor Bank & Trust is seeking an experienced retail banking professional to join our team as a full-time Personal Banker working 40 hours a week, based in our New London, NH location. The Personal Banker will represent the Bank in a courteous and professional manner while providing a customer experience in line with BHBT’s sales and service standards. Essential Duties and Responsibilities: Processes a complete range of transactions and customer services with an emphasis on maximizing and deepening customer relationships through the identification of sales opportunities, including but not limited to services such as consumer lending and advanced online banking functionality. Demonstrates ability to proficiently open and maintain all types of accounts with limited exceptions, fluent in clearing exceptions timely and independently. Proven ability to identify qualified referral opportunities and effectively offers warm hand-off to business partners in all business lines. Builds and maintains personal banking relationship with bank customers, consumer, and business. Demonstrates the ability to build a network in the community by proactively interacting with customers and prospects at external networking and community events. Responsible for outbound calling activities to customers and prospects. Effectively handles escalated customer situations and involves appropriate parties as needed. Demonstrates the ability to proficiently discuss consumer loans with customers, input applications and close loans with limited exceptions, fluent in clearing exceptions timely and independently. A consistent contributor towards meeting branch goals in deposits, loans, referrals, and other categories. This position requires a candidate with the following knowledge, ability, and skills: Minimum of a high school degree or the equivalent Banking, retail and/or customer service experience is required Self-motivated with a demonstrated aptitude and desire for customer service and sales achievement. Decision-maker with well-developed interpersonal skills Active listening and communication skills, verbal and written; proven ability to adapt tone and techniques to best suit the audience Demonstrated ability to solve problems and acclimate quickly to changing priorities, multi-tasking Honesty and integrity AAP/EEO Statement: Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. These are the requirements for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

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