Pharmacy Tech Trainee

Job Summary: Assists in preparing prescription medications under the direct supervision of a pharmacist while engaged in Valley’s BOP approved pharmacy technician training program. Essential Duties and Responsibilities: Greeting and assisting patients Handling non-professional phone calls and directing other calls to the appropriate personnel. Maintaining and cleaning equipment, work areas, and shelves Checking refrigerator and freezer temperatures Unpacking and organizing incoming orders, including sorting items that require special handling Ordering and stocking all pharmacy supplies. Checking off all prescription and non-prescription stock for outdates and process outdated returns. Recordkeeping related to inventories, receipts, purchases, and deliveries Processing and preparing third-party insurance claims Communicating with insurers if problems arise while handling a patient’s insurance transmissions. Communicating with physicians and patients, including requesting refill authorizations from prescribers Accepting prescriptions from patients to be filled Handling customer problems/concerns in a calm manner and referring them to the pharmacist accordingly Accessing, inputting, and retrieving information through the pharmacy’s computer system to maintain accurate patient records Creating accurate prescription labels Retrieving, pouring, counting, labeling, and reconstituting prescription medications Packaging and labeling products under the supervision of the pharmacist on duty Communicating to the pharmacist any duplication of medication, drug therapy overlap, drug interactions, drug-disease state interactions, and any questions that arise from entering the prescription information. Place completed prescription orders in the will-call area. Operating the Point-Of-Sale. Providing completed prescriptions for patients Collecting co-payments Preparing completed orders for mailing Maintaining records of mailed and delivered orders. Filing completed hard-copies of new prescriptions (except schedule II drugs) in numerical order. Notifying the pharmacist of any problems or malfunctions Complying with established procedures, rules, and regulations Understanding confidentiality with respect to patient care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information Working as a team and communicating clearly Studying and learning WV pharmacy laws and regulations Complete online modules, quizzes, and test exam for Pharmacy Technician Program along with the required 500 hours of on-the-job training. Other duties as assigned by Pharmacist or supervisor. Education and/or Work Experience Requirements: High School Graduate or GED issued by Board of Education Pharmacy technician trainee license from the WVBOP Monday - Friday 9:30am - 6:00pm