Pharmacy Technician
Aptive Resources
- Location
- Cheyenne, WY
- Work style
- Remote only
- Job type
- Contractor
- Posted
- Oct 20
- 1 day ago
Career path
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About the company
Aptive Resources
Management consulting · 501 to 1,000 employees
Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies. Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.
What you'll do
- Enter prescription data accurately in VA pharmacy information systems
- Review and process external (non-VA) prescriptions according to MbM standard operating procedures
- Answer and triage call center inquiries from patients, caregivers, and provider offices
- Communicate therapeutic change requests to provider offices
- Educate patients and caregivers on proper medication use, within the scope of technician certification
- Complete clerical and documentation tasks accurately to meet MbM workload and quality standards
- Follow HIPAA, Privacy Act, and VA information security requirements
What you need
- Current, unrestricted pharmacy technician certification from PTCB (CPhT) or NHA (ExCPT)
- High school diploma or equivalent
- Ability to read, understand, speak, and write English fluently
- Computer proficiency for data entry, navigating pharmacy systems, and accurate documentation
- Must reside within 50 miles of the VA Meds by Mail facility in Cheyenne, Wyoming
- Retail, mail-order, or central-fill pharmacy experience
- Pharmacy call center or customer service experience
- Experience with VA systems (VistA/CPRS) or CHAMPVA/TRICARE prescriptions
- Successful VA background investigation and fingerprinting
- VetPro credentialing (VHA Handbook 1100.19) – must be able to obtain and maintain the credential
- Verification that you are not on the HHS-OIG List of Excluded Individuals/Entities (before start and annually)
- Completion of mandatory VA training, including annual HIPAA/privacy and information security training, and signed VA Rules of Behavior
- New-employee orientation, SOP training, and initial and annual competency assessments
- Education: a high school diploma
Key skills
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