Pharmacy Technician

JOB DESCRIPTION POSITION TITLE: Pharmacy Technician POSITION SUMMARY: The Pharmacy Technician is responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready. REPORTS TO: Pharmacy Director FLSA STATUS: Non-Exempt PRIMARY RESPONSIBILITIES: 1. Supports pharmacy services by stocking, preparing, and distributing medications. 2. Helps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacist. 3. Maintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicable. 4. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. 5. Protects patients and employees by adhering to infection-control policies and protocols. 6. Prepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantities REQUIRED SKILLS, EDUCATION & EXPERIENCE: Education: • High School diploma, GED, or equivalent • State licensure/registration Experience: • 1-3 years of previous experience in a pharmacy, retail, medical, or customer service setting Required Skills: • Experience managing multiple competing priorities; excellent prioritization skills • Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods • Strong attention to detail • Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders • Skilled in exercising initiative, judgement, discretion, and decision making to achieve objectives • Quick learner with customer service mindset Desired Other Skills: • Familiarity with 340B program • Familiarity with adherence packaging and home delivery • Familiarity with the MassHealth ACO program • Familiarity with Federally Qualified Health Centers • Experience with anti-racism activities, and/or lived experience with racism is highly preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORKING CONDITIONS: While performing the required duties of this job, the employee is exposed to weather conditions prevalent when traveling between Health Center locations where medical care is provided. This position performs tasks that involve exposure to blood, body fluids or tissues. This job description is subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the employee works. Performs other duties as assigned.