Pharmacy Technician Liaison

AOM Infusion is a leading provider of home and specialty infusion therapy, dedicated to delivering high-quality, patient-centered care across the communities we serve. Our team of experienced clinicians and professionals work together to ensure every patient receives safe, compassionate, and personalized treatment. AOM Infusion is looking for a Pharmacy Technician Liaison to join our team. This is a full-time role based in our Brooklyn, New York office. POSTION OVERVIEW: The Pharmacy Technician Liaison helps facilitate the efficient operations of the pharmacy by assisting with patient deliveries, scheduling, reporting, and a variety of clerical and administrative tasks as assigned by management. Works under immediate supervision. KEY RESPONSIBILITIES: Work under the direct supervision of a registered pharmacist performing non-clinical duties deemed acceptable by the governing State Board of Pharmacy. Manage scheduling calendar/compounding reports by creating refill reports and reviewing for accuracy, the next RN visit date, auth and renewal Rx if needed. Communicate with patients to coordinate medication delivery. Ask scripted questions and document in electronic medical record. Transfer call to pharmacist when patient counseling is needed or requested. Enter prescription orders, generate labels and delivery tickets under the supervision of a pharmacist. Track patient deliveries & address issues. Confirm delivery tickets in accordance with AOM policy. Review supply requests and select appropriate quantity of supplies for refills. Enter patient medication profile into electronic medical record for pharmacist review. Answer telephone as needed, direct calls to appropriate person/department. When requested, participate in picking and packing of medical supplies and medications to fill patient orders. Ensure proper packaging of medications for shipping. Participate in monthly physical inventory. Performs any other related task as determined by the Pharmacist or Director of Pharmacy. REQUIREMENTS: High school graduate or equivalent. PTCB preferred. If not certified, certification must be obtained within 1 year from date of hire. Have a minimum of six month’s pharmacy technician or related experience and a good working knowledge of pharmacy procedures. Excellent time management and organizational skills and ability to work independently. Excellent communication, computer skills and the ability to work as part of a team. Previous experience with customer service/support, preferably in the medical field. Specialty pharmacy or home infusion experience strongly preferred. Strong Excel skills, including the ability to create and navigate spreadsheets. BENEFITS: AOM Infusion recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program: Medical, Dental, Vision, 401(k), Paid Time Off & Paid Holidays, FSA, Life & AD&D Insurance, Disability Coverage, and Employee Referral Program To learn more about our company culture and career opportunities, please visit Careers - AOM Infusion