Podcast Support Specialist
Slate
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- Pay
- $19 to $22
- an hour
- Location
- United States
- Work style
- Remote only
- Job type
- Full time
- Posted
- Oct 14
- 6 days ago
Career path
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About the company
Slate
Publishing · 201 to 500 employees
At Supporting Cast, we help your favorite podcasts—shows from leading publishers like NPR, SiriusXM, and NBC, as well as beloved independents—build sustainable businesses through paid subscriptions.
What you'll do
- Help listeners sign up, log in, manage subscriptions, and set up podcast apps correctly.
- Support paying subscribers across shows on the platform.
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Read the full posting here
At Supporting Cast, we help your favorite podcasts—shows from leading publishers like NPR, SiriusXM, and NBC, as well as beloved independents—build sustainable businesses through paid subscriptions. We're looking for a Podcast Support Specialist to join our small, high-impact team and be the friendly, reliable voice for listeners across every show on our platform.
You'll be the first point of contact for listeners who need help signing up, logging in, managing a subscription, or getting a podcast app set up correctly. This is a part-time, listener-facing role. You'll play a key part in making sure paying subscribers have a great experience.