Pre-Certification Specialist

We are looking to add someone to our team who can work in a fast-paced environment with great customer service, has great attention to detail, and can quickly adapt to change throughout the day. If you have medical insurance and prior authorization experience who promotes positivity, this position is for you. \r\n \r\nABOUT BONE & JOINT\r\nBone and Joint has one of the most comprehensive teams of orthopedic, pain management, podiatric, physical and occupational therapy experts in Northcentral Wisconsin. We aren\'t a division of another corporate healthcare organization; Bone & Joint belongs to us and we have numerous locations throughout Central Wisconsin. Our mission is to be the Best place for patients to receive care, the Best place for employees to work, and the Best place for physicians to practice medicine.\r\n \r\nA DAY IN THE LIFE OF A PRE-CERTIFICATION SPECIALIST \r\nBeing a part of the Pre-Certification/Verification of Benefits Team you will complete a variety of tasks each day in a very fast-paced environment. Our Pre-Certification Specialists work with several different departments throughout Bone & Joint. You will work and communicate daily with our Providers, their clinical teams, Ambulatory Surgery Center teams, Registration, coding & billing team, Therapy teams along with outside companies such as Insurance carriers, and other outside hospital systems. Primarily you will be completing insurance prior authorizations via online or over the phone for procedures, surgery, High end imaging, DME, etc. that our ordered by our providers. We also complete verification of benefits for all patients to ensure they have active coverage and a plan that Bone & Joint accepts at our clinics and Walk-in locations. \r\n \r\nQUALIFICATIONS FOR A PRE-CERTIFICATION SPECIALIST \r\n\r\n\r\nHigh school diploma or equivalent\r\n\r\n\r\nPatience and ability to work with people at all levels, internal and external, required.\r\n\r\n\r\nMust have great attention to detail.\r\n\r\n\r\n1 plus years\' experience with online and telephone prior authorizations for services.\r\n\r\n\r\nExperience and knowledge of all types of insurances (government, commercial, programs, private).\r\n\r\n\r\n \r\nWORK SCHEDULE\r\nWorkdays of a Pre-Certification Specialist are Monday through Friday 8:00AM to 5:00PM with an hour lunch, or 8:00AM to 4:30PM with a 30-minute lunch. Additional flexibility may be offered after the probation period and based on business needs.\r\n \r\nREADY TO JOIN OUR TEAM?\r\nIf you think you have what it takes to do this job, then the next step is to fill out our online application. Don\'t worry, the application is pretty simple as it asks for your resume and to answer some questions to help us get to know you better. We should warn you though, if you are selected to move forward in the hiring process, we will require that you provide us with further details to help us further understand your interest.