Product Compliance Specialist

POSITION SUMMARY The Product Compliance Specialist gathers, verifies, maintains, and communicates product-related compliance information for products sold by the company. This role serves as a key connection point between suppliers, manufacturers, internal product teams, compliance functions, Sales, Customer Service, and customers. The specialist ensures that product compliance information is accurate, current, traceable, and communicated in a clear and timely manner. The position supports customer requests involving product composition, regulatory status, safety documentation, environmental requirements, labeling, restricted substances, declarations, and other product-related compliance topics. ESSENTIAL DUTIES AND RESPONSIBILITIES Product Compliance Information Management Collect product compliance information from suppliers, manufacturers, internal product teams, and authoritative regulatory sources. Review material certifications, product and supplier declarations/certifications, chemistry information, technical documentation, safety information, and supplier responses for completeness, consistency, currency, applicability, and alignment with customer product-compliance requirements. Maintain accurate records of product compliance information, supporting documentation, requests, responses, and follow-up actions. Track open actions, due dates, document expiration dates, supplier responses, and customer commitments. Identify missing, conflicting, outdated, or incomplete information and coordinate corrective action with the appropriate owners. Customer & Internal Support Respond to customer requests for product compliance information in a timely, professional, and understandable manner. Prepare customer-facing responses, declarations, questionnaires, certificates, statements, and supporting documentation. Translate technical, regulatory, and supplier information into concise communications appropriate for the audience. Coordinate with Sales, Customer Service, Product Management, Purchasing, Quality, Engineering, Legal, Environmental, Sustainability, and other internal stakeholders to resolve product compliance questions and maintain compliance throughout the product lifecycle, from sourcing through delivery. Escalate requests involving material regulatory uncertainty, potential product restrictions, safety concerns, conflicting information, or significant customer or business risk. Support customer audits, supplier reviews, internal assessments, and other information requests related to product compliance. Supplier & Regulatory Coordination Coordinate supplier outreach to obtain required declarations, certifications, material information, and other product compliance documentation. Follow up with suppliers and internal stakeholders to resolve overdue, incomplete, or inconsistent responses. Monitor regulatory and customer requirement changes, industry trends, and accepted best practices that may affect product information, documentation, or communications; assess potential impacts and communicate relevant updates to stakeholders. Support preparation and submission of applicable product compliance reports, declarations, and regulatory filings, as directed. Support impact assessments by identifying affected products, suppliers, markets, documents, and internal processes. Work with subject-matter experts to distinguish confirmed requirements, supplier-provided information, and matters requiring further review. Data Governance & Process Improvement Support the development and maintenance of product compliance data within applicable systems, databases, catalogs, and customer portals. Establish clear documentation trails so that compliance information can be traced to its source and retrieval history. Help develop standard response language, frequently asked questions, templates, and guidance materials to improve consistency and response time. Support product onboarding, product changes, supplier changes, and market expansion activities by identifying required compliance information and documentation. Contribute to process improvement initiatives that strengthen data quality, standardize workflows, reduce response time, and improve the customer experience. Maintain confidentiality of proprietary product, supplier, customer, and company information. Perform all other duties as assigned. EDUCATION/EXPERIENCE Bachelor’s degree in compliance, regulatory affairs, environmental science, chemistry, engineering, supply chain, business, or a related field; or equivalent relevant experience. Minimum of 2 years of experience in product compliance, regulatory affairs, quality, product stewardship, technical documentation, customer support, supply chain, or a related function. Experience gathering, reviewing, organizing, and communicating technical or compliance-related information. Experience with product lifecycle management, enterprise resource planning, compliance management, or document management systems preferred. Experience in distribution, industrial products, or fasteners preferred Experience with a global manufacturer or multinational group preferred QUALIFICATIONS, SKILLS & ABILITIES High standard of professionalism, ethics, and confidentiality. Customer-focused work attitude with the ability to provide timely, practical, and understandable responses. Ability to interpret technical and regulatory information and communicate its implications clearly to non-specialist and executive audiences. Strong written and verbal communication skills across multiple levels and functions within the organization. Possess a high level of attention to detail with strong organizational and follow-up skills. Ability to manage multiple requests, deadlines, and stakeholders while maintaining accurate records. Ability to recognize uncertainty, avoid unsupported conclusions, and escalate issues appropriately. Strong teamwork, collaboration, humility, and business judgment. Proficiency with Microsoft 365 products, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Performs duties and job responsibilities with minimum oversight; self-starter Travel estimated up to 5%. Pay: $65,000 Pay is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, skills, work experience and certifications. You may also be eligible to participate in an annual incentive bonus. An incentive bonus, if any, depends on various factors such as organizational performance. The Würth Difference: Proactive supply chain solutions customized to your business, your industry Industrial products and services delivered with prompt, personal attention Inventory management solutions that keep your production line moving smoothly Complete program support from initial design, to implementation, training, to ongoing analysis Why Würth: Maternity/Paternal leave after 1 year of service Tuition Reimbursement eligible after 1 year of service Health benefits and programs - medical, vision, dental, life insurance and more Additional benefits 401(k), short term disability, long term disability Paid Time Off, accrued per pay period, additional day earned per year of service 10 paid holidays EEOC STATEMENT: The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.