Product Specialist Advisor
Camping World
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- Location
- Fountain, CO
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 12
- 5 days ago
Career path
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About the company
Camping World
Retail · 10,001+ employees
What you'll do
- Work with customers to identify product needs, provide installation estimates, and schedule appointments.
- Coordinate with service staff, monitor and receive parts, inspect vehicles, and provide customer service.
What you need
- A high school diploma or GED is preferred; sales experience and RV or camping product experience are preferred but not required.
- Excellent organization and follow-up skills are required; the role may require a valid driver's license and involves lifting and physical activity.
- Education: a high school diploma
Key skills
Excellent organizationfollow up skillsInternet searchesService Department proceduresvalid driver's license
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Perks
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- discounts
- paid parental leave
- Tuition Reimbursement
- on the job training
See full description on company page, apply now
Read the full posting here
Camping World is seeking a Product Specialist Advisor for our growing team.
At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.
What You’ll Do:
Daily interaction with customers to promote specialized product needs and installations
Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
Maintain and update prepayment logs and keep customers apprised of work progress
Schedule installation appointments with designated service staff members
Monitor daily parts traffic and receive parts for installations
Inspect vehicle to ensure proper parts are ordered
Provide excellent overall customer service
Maintain a safe and clean work area for customers and coworkers
May cross train to perform other duties as necessary
What You’ll Need to Have for the Role:
High School diploma or GED equivalent preferred
At least one year of sales experience is preferred
At least one year of previous RV or camping product is preferred but not required
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
Knowledge of Service Department procedures and policies is preferred
A valid driver's license may be required
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.