Production Coordinator

Production Coordinator Position: Production Coordinator Reports To: Senior Director of Operations Department: Plant Operations FLSA Status: Non-Exempt, Non-Union Position Purpose The Production Coordinator serves as the right hand to the Senior Director of Operations, providing high-level administrative, scheduling, and logistical support while applying hands-on production and plant-floor knowledge to help resolve day-to-day operational issues. This role ensures the Senior Director of Operations' calendar, communications, and priorities are managed effectively, and acts as a liaison and problem-solver across departments when production issues arise. Key Specific Responsibilities Serve as a trusted point of contact between the Senior Director of Operations and business leadership, department heads, and corporate stakeholders. Investigate production issues and disruptions across departments, gathering information, coordinating with the relevant teams, and providing timely updates and recommendations to the Senior Director of Operations. Attend production and leadership meetings on behalf of, or alongside, the Senior Director of Operations; capture action items and follow up to ensure completion. Track and follow up on open action items, projects, and deadlines across the plant to support accountability. Assist in preparing materials for plant reviews, leadership visits, audits, and other high-visibility events. Maintain confidentiality on sensitive plant, personnel, and business matters. Manage and maintain the Senior Director of Operations' calendar, scheduling meetings, prioritizing appointments, and ensuring timely arrival to meetings, plant walks, and off-site commitments. Draft, proofread, and manage correspondence, reports, and presentations on behalf of the Senior Director of Operations. Perform other duties as assigned to support the Senior Director of Operations and plant leadership team. Qualifications for Position (Experience, Education and Licensure) Minimum (required): High school diploma or GED required; Associate's or Bachelor's degree in business, operations, or a related field preferred. 2+ years of experience in a production, manufacturing, or plant environment. 2+ years of experience in an administrative, coordinator, or executive support capacity. Strong organizational and time-management skills, with the ability to manage competing priorities in a fast-paced environment. Excellent written and verbal communication skills. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and calendar management tools. Ability to maintain discretion and confidentiality with sensitive information. Ability to operate within the plant, including production floor areas. Preferred (optional): Prior experience in food manufacturing or a CPG (consumer packaged goods) environment. Familiarity with Dayforce or similar HRIS/production scheduling systems. Experience supporting senior leadership in an executive assistant or similar capacity. Essential Competencies Discretion and confidentiality Organization and time management Problem-solving and investigative skills Communication and interpersonal skills Adaptability and flexibility Working knowledge of production/manufacturing operations Customer-service orientation toward internal stakeholders Initiative and follow-through