Program Development & Operations Intern (Boston)

About NORY At NORY, we design learning journeys where every child in NYC and Boston becomes a risk-taking entrepreneur, inquisitive problem solver, and empathetic leader. As the largest STEM camp provider in NYC and now expanding in Boston, we are the Disney World of STEM education...where every learning experience is magical, impactful, and unforgettable. About the Role We are looking for a motivated, creative, and entrepreneurial Program Development & Operations Intern to support our growing Boston after-school, School Break Day Camp, and summer camp programs. This is a unique opportunity for an ambitious individual to gain hands-on experience in a fast-paced, mission-driven startup. You'll work directly with NORY Boston's Regional Director and collaborate with our broader leadership team to support daily operations, develop engaging educational experiences, communicate with families, and help grow our presence throughout Greater Boston. Unlike a traditional internship, this role offers meaningful ownership of projects, exposure to multiple areas of the business, and opportunities to make a real impact. No two days will look exactly the same! One day you might be building a new STEM project, the next you could be analyzing enrollment trends, coordinating camp materials, or helping launch a new program. Why This Role Rocks - Make an Impact: Your ideas will be heard, valued, and often implemented right away. - Work Directly with Leadership: Gain mentorship and collaborate closely with NORY's Boston Regional Director and HQ team. - Accelerated Learning: Experience different sides of a growing education company, from marketing and operations to curriculum development and customer experience. - Career Development: Build practical skills in project management, logistics, educational programming, and business operations. - Creative Freedom: Help develop exciting STEM projects and contribute ideas that enhance the experience of our campers. - Mission-Driven Work: Be part of a team creating unforgettable learning experiences that inspire the next generation of innovators. What You'll Learn - Program development and implementation for STEM education - Supply chain, purchasing, and inventory management - Marketing, community outreach, and enrollment growth strategies - Customer service and family relationship management - Business operations and administration in a growing startup - Curriculum development and educational project design - Staff coordination and operational planning - Data tracking, reporting, and organizational systems - How to cultivate a thriving, joyful team culture Key Responsibilities Program Development & STEM Education - Assist with designing, building, and testing hands-on STEM projects for after-school programs and School Break Day Camps. - Prepare curriculum materials, classroom supplies, and project kits for upcoming programs. - Help organize and maintain NORY Boston's makerspace, ensuring materials and equipment are ready for use. - Provide substitute teaching and classroom support for after-school programs as needed, following required onboarding and supervision procedures. - Collaborate with the team to improve educational activities and the overall student experience. Operations & Logistics - Coordinate material ordering, purchasing, and supply preparation for upcoming camps and after-school programs. - Organize, track, and maintain inventory across NORY Boston programs. - Assist with logistical planning and preparation for upcoming educational programs. - Support day-to-day administrative tasks and help improve internal organizational systems. - Work closely with the Regional Director to ensure programs run smoothly and efficiently. Enrollment & Family Communications - Monitor daily and weekly enrollment numbers and assist with preparing enrollment reports. - Respond professionally to parent phone calls and emails, including helping manage the Boston team inbox (boston@nory.co). - Assist families with registration questions, program transfers, and enrollment adjustments under staff guidance. - Conduct parent follow-up calls, gather feedback, and help strengthen relationships with NORY families. - Encourage satisfied families to share their experiences through online reviews. Marketing & Community Outreach - Create first drafts of newsletters, promotional emails, and other family communications. - Support outreach to local PTAs, PTOs, schools, and community organizations to promote NORY programs. - Assist with marketing initiatives to increase enrollment in after-school programs, School Break Day Camps, and summer camps. - Help identify opportunities to expand NORY's presence throughout Greater Boston. We're Looking for Someone Who - Is currently pursuing a college degree or is a recent graduate interested in education, business, operations, marketing, or a related field. - Is highly organized, detail-oriented, and comfortable managing multiple projects. - Has excellent written and verbal communication skills. - Is proactive, resourceful, and excited to take initiative. - Thrives in a fast-paced, entrepreneurial environment. - Enjoys problem-solving and finding creative ways to improve systems and processes. - Is comfortable working both independently and collaboratively. - Has a positive attitude, strong work ethic, and genuine interest in helping children learn and grow. - Is comfortable using technology, spreadsheets, and digital organizational tools. - Can work in person at our Brookline headquarters for approximately 10-15 hours per week. - Preferred: Previous experience working with children, educational programs, summer camps, or after-school programs. - Embodies NORY's core values: https://www.nory.co/value Internship Details - Pay: $20 per hour - Schedule: Approximately 10-15 hours per week - Duration: ASAP through August 31, 2027 - Location: In-person at NORY Boston Headquarters in Brookline, Massachusetts - Reporting To: Boston's Regional Director - Work Environment: A combination of office-based operations, hands-on STEM project development, and occasional support at local educational programs. This internship is ideal for someone seeking meaningful experience in business operations, educational leadership, program management, or entrepreneurship. How to Apply Apply with your resume through this posting. Please include your availability and a brief example of a project or process you improved. If you have a special reason to apply, please email Liza@nory.co Equal Opportunity Employer NORY Boston is a proud equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.