Program Support Specialist - AEL Leadership (Grant-funded)

Primary Location: 2800 E. Spring Creek Parkway, Plano, Texas, 75074 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Job Summary: Provide project, calendar, communications, records, logistics, and customer-service support to the executive director and Adult Education and Literacy (AEL) leadership. Coordinate executive assignments and provides backup operational and enrollment support within established procedures and delegated authority. **This position is 100% grant-funded. Continuation of this position is dependent upon the availability of grant funding.** Required Qualifications: Essential Duties and Responsibilities Provide administrative support to assigned AEL leadership or functional areas, including scheduling, meetings, agendas, correspondence, presentations, document preparation and follow-up. Maintain organized calendars, files, forms, templates, rosters, shared resources, action logs, project trackers and other administrative documentation. Provide logistical support for orientations, testing, classes, professional development, outreach, partner events, meetings, facilities needs and special initiatives. Prepare and track purchasing, procurement, invoice, travel, vendor and related documentation through established College processes without approving expenditures. Support staff onboarding administration, scheduling, collection of required documentation and routine communications under supervisor and HR direction. Compile routine program information and prepare basic spreadsheets, summaries, presentation materials, reports and supporting documentation from approved source information. Organize monitoring, grant, partnership and review documentation supplied by responsible staff; maintain accurate versions and secure records. Provide general information, customer-service, phone/front-desk and referral support to students, faculty, staff and partners; route substantive questions and decisions appropriately. Provide flexible surge support during peak enrollment, reporting, monitoring, orientation, event and project periods according to established priorities. Protect confidential information, follow College and grant procedures, record all hours worked and obtain authorization for work beyond the assigned schedule. Supplemental Functions Perform other duties as assigned. Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values. Knowledge, Skills, and Abilities Knowledge of administrative office practices, records management, customer service, scheduling, basic purchasing/travel documentation and confidentiality. Skills in organization, written communication, spreadsheets, document preparation, customer service, scheduling and project tracking. Ability to manage competing deadlines, support multiple stakeholders, maintain accurate records and work within established authority. Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Requirements Associate degree from an accredited institution and two (2) years of related experience OR equivalent combination of education and experience. Preferred Administrative, program-support, student-services, higher-education, or workforce experience. Equivalency Language An additional two (2) years of directly related work experience may be substituted for the education requirement. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.​ Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. ***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*** Compensation Type: Salary Employment Type: Full time Hiring Minimum $40,310.00 Hiring Maximum $49,157.00 Compensation is determined based on experience. **Application submission deadline is 12am of the date listed.** 10/22/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.